A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Rude Employees with alot of attitude Came in to handle a bill. They made me feel like I was dumb when I asked them questions and I was trying to explain as best as I can. Definitely not coming back.
JL
Jayvon Lewis
Jul 21, 2021
1.0
This happen well over 2 years ago before pandemic but went to see Adam who i hear is AWESOME! , but ended up dealing with Manager/Loan Officer Jessica who was draining and borderline gave me the feeling of prejudice due to my dreads and athletic wear. Very condescending when I told her my monthly salary I guess black and mixed people can't make over a certain wage these days. W2 and pay stubs were verified once but she requested more proof (which she could clearly see from my direct deposits). Left without completing loan process and went to Sunset which had me completed in minutes. Hope she's gone
KW
Kourtnee Warren
Apr 5, 2021
1.0
The worst drive thru service in rocky mount. Sat in the drive thru over 30 minutes to just cash a check. With all 4 lanes open. Never going back to that branch.
DL
Dennis Luis
Feb 18, 2019
5.0
Went in and it was quit busy, I was feeling dizzy and went to sit down. They quickly asked if I was ok, I told them I just got dizzy standing up and had to sit for awhile the said it was fine . Must of blacked out from my Diabetes sugar low, the quickly helped me bring my sugar up so I could compleat my transactions so I could go home, Thank You ...for helping me Dennis L Best Customers Service people are friendly
Frequently Asked Questions About State Employees’ Credit Union
What is the State Employees’ Credit Union located at 2550 Benvenue Rd in Rocky Mount?
It is a not-for-profit financial cooperative serving State of North Carolina employees and their families with consumer financial services for over 80 years.
What are the general operating hours of this SECU branch in Rocky Mount?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is the State Employees’ Credit Union branch at 2550 Benvenue Rd wheelchair accessible?
Yes, this location has both wheelchair accessible entrances and parking.
Which financial products are offered at this SECU branch?
They offer Checking and Savings Accounts, Education and Retirement Savings, Investment Accounts, Credit Cards, Mortgages including HELOC and refinancing, Auto and Personal Loans, and various insurance products.
Does this branch provide any special services beyond banking, such as notary or coin redemption?
Yes, they offer services including Foreign Currency exchange, Notary services, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
What are the holiday closures for the Rocky Mount SECU branch?
The branch will be closed on Thanksgiving (Nov 27-28), Christmas Eve and Day (Dec 24-25), and New Year's Day (Jan 1).
How can I contact the State Employees’ Credit Union branch at 2550 Benvenue Rd?
You can call them at +1 252-985-0311 or email rockymount-benvenuerd@ncsecu.org.
Are there ATMs available near the SECU branch at 2550 Benvenue Rd?
Yes, there is a CashPoints® ATM located nearby for convenient cash access.
What religious organizations are close to the SECU branch that I could visit before or after my appointment?
Nearby are the Church of Christ Westside Non-Instrumental, Casa de Oracion, Benvenue Baptist Church, and Crossroads Baptist Church.
Are there recreational or shopping options near the Rocky Mount SECU branch for visitors?
Yes, you can visit Hornbeam Park for outdoor activities like tennis, check out This N That for vintage and consignment shopping, or visit Pro Scuba Center for sports and recreation.