Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
19 reviews
5 stars
15
4 stars
2
3 stars0
2 stars0
1 star
2
- CWCharles WAug 15, 20251.0Awful bank tellers here, I've been a member of secu for years dealing mostly in Raleigh and I started using this one off sunset Ave in Rocky Mount for my small business to cash a southern bank check and the teller says I'm sorry we haven't received a check from that bank and it has a high likelihood of being returned so I'm giving it back to you. I said okay so should I go to the southern bank branch to cash the check? No response for a couple of minutes, she wasn't listening so she cut the speaker/mic off and just sent the check back through the tube. That's not how you should handle members of the bank.
- MMMike ManningJul 17, 20251.0I went in to open an Estate Account for my deceased Mother. Though I've been a member for a considerable amount of time, they gave me the runaround. Sent me to the courthouse to get a document that they didn't really need and no other bank, according to the clerk, asks for. I had the only 2 documents that was needed. They also told me I needed a EIN number, gave me the sight to go to and, $317 later, I had the number that I didn't even need. On top of that, the lady at the bank didn't know what she was doing as she had to call to another location. Oh and apparently they didn't know what they were doing either. Bottom line is, I spent close to 3 hours with the SECU and it took me all of 20 minutes at PNC. First time I have felt disrespected by them. Stay clear...
- DWDwight WilliamsMar 23, 20235.0Great
- MRMelody RadfordSep 14, 20225.0Very friendly, very helpful and GREAT place for all your banking needs!!
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and who does it serve?
State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative owned by its members, providing financial services primarily to employees of the State of North Carolina and their families for over 80 years.
What financial products does State Employees’ Credit Union offer?
SECU offers a variety of financial products including checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, home equity lines of credit (HELOC), refinancing, special mortgage programs, auto and personal loans, as well as auto, home, and life insurance.
What are the operating hours for State Employees’ Credit Union at 3357 Sunset Ave?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays. It is also closed on major holidays such as November 27-28, December 24-25, and January 1.
Is the State Employees’ Credit Union branch at 3357 Sunset Ave accessible for people with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking facilities to accommodate customers with disabilities.
How can I contact the State Employees’ Credit Union in Rocky Mount?
You can reach the branch by phone at +1 252-443-7021 or by email at rockymount-sunsetavenue@ncsecu.org.
Where is the State Employees’ Credit Union located in Rocky Mount?
It is located at 3357 Sunset Ave, Rocky Mount, NC 27804, USA.
What nearby banks can I visit if I want additional financial services near State Employees’ Credit Union?
Nearby banks include New Republic Bank and another branch of State Employees’ Credit Union, providing convenient alternatives or additional banking options close to 3357 Sunset Ave.
What nearby amenities are available if I visit the SECU branch in Rocky Mount?
You can visit nearby amenities such as Carolina Jewelry Pawn and Gun for shopping, Purvis-Moyer Foot & Ankle Center for medical care, and Cle's Corner Barber Shop for grooming services.
Are there convenient food and service options close to State Employees’ Credit Union in Rocky Mount?
Yes, nearby you can find Little Caesars Pizza for a quick meal, Happy Friends gym and nutritionist services, as well as Wildflower Nutrition smoothie and cafe options.
Are there nearby insurance agencies near SECU if I need additional coverage options?
Nearby insurance agencies include John Grimes - State Farm Insurance Agent, Melvin Mitchell: Allstate Insurance, Leaco Insurance Services Inc, and The New Team Insurance Services, providing a variety of coverage options.