Truist

2.7
48 reviews
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Business Details

8501 Brier Creek Pkwy, Raleigh, NC
27617, United States
(919) 313-1890
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8501 Brier Creek Pkwy, Raleigh, NC
27617, United States

Hours

Reviews

2.7
48 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
0
1 star
26
  • PM
    P Moore
    Oct 31, 2025
    5.0
    My husband and I recently opened a new account here. We had a mixup with opening the account but Amya went above and beyond to handle the situation professionally and got everything straightened out. Thanks Amya and team! We are happy customers
  • RG
    Rox Gree
    Jun 7, 2025
    5.0
    Joanna and Lance were absolutely great. Very patient and friendly. I truly appreciate their outstanding service.
  • TB
    Tonya B
    Sep 1, 2022
    1.0
    believe the reviews
  • BB
    blkbeautee
    Apr 3, 2019
    1.0
    It is the worst bank I have ever been to. I wanted to know if the check given to me for my security deposit would not bounce. First the teller says she will charge me a $1. Then she told me she didn’t have authority to cash $1300! Are you serious!? Then she went I quest to speak to someone. She came back and I asked her is everything ok, is there money in the account? Then she called the company who issued the check to see if they wrote them .🙄As she was getting ready to cash the check I asked for it back because I bank with PNC a much better bank and SECU. This was by far the worst and I’m writing their corporate office. At age 64 I thought I was a criminal...lol. They don’t deserve one star!!!
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.