Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
50 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars0
1 star
27
- JMJenny McKenney6 days ago5.0Joanne and Lee were very friendly and helpful. I’ve only had good experiences at this location when I’ve needed to get money orders or make deposits.
- MHmarcus howardDec 4, 20251.0They are very rude
- PMP MooreOct 31, 20255.0My husband and I recently opened a new account here. We had a mixup with opening the account but Amya went above and beyond to handle the situation professionally and got everything straightened out. Thanks Amya and team! We are happy customers
- RARamesh AlizadaMar 11, 20251.0Branch manager is so rude . They took my check and deposit is and asked me multiple times where I got the money then the manager told me they wanna keep my check for a week. Now I see it in my account but it's on hold !!! I called and asked but the manager replied rudely . Now i hate Truist . I am going to switch my bank asap
- TBTonya BSep 1, 20221.0believe the reviews
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Raleigh, NC?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday until 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-487-8487. Note that Certificates of Deposit (CDs) can only be opened in a branch.
What types of bank accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to help you save for goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital or in-person purchases.
What financial products and services are available at Truist Raleigh?
Truist offers products including checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Are there nearby dining options around Truist at 8501 Brier Creek Pkwy?
Yes, several nearby restaurants include Sizzlin Stir Fry Asian Bistro, Which Wich? Superior Sandwiches, Brixx Wood Fired Pizza, Champa Thai & Sushi, and Greek Fiesta At Brier Creek. You can enjoy a meal before or after your bank visit.
Is there an ATM near the Truist branch on Brier Creek Parkway?
Yes, there is a BB&T ATM nearby for convenient cash access outside of branch hours.
What nearby retail stores are close to Truist for convenient shopping?
Nearby retail options include Pro Sports for sportswear, Mattress Warehouse of Raleigh - Brier Creek, The Vitamin Shoppe for health supplements, and Sally Beauty for cosmetics.
Does Truist offer online and mobile banking options?
Yes, Truist provides online and mobile banking services accessible via their apps available on both Android and iOS platforms.
What safety and membership assurances does Truist have for customers?
Truist is a Member FDIC and an Equal Housing Lender, ensuring your deposits are protected and fair housing practices are followed.