Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.7
39 reviews
5 stars
24
4 stars
1
3 stars
2
2 stars
1
1 star
11
- AAAJOct 10, 20251.0Always understaffed, always spend way more time than I should at this branch doing simple tasks like deposits and withdrawals.
- FLFocuz LilySep 9, 20251.0This is one of the worst branches ever!!!!!!!! I wish they were still BBT and Suntrust separate. Ever since they merged and created this name Truist, they have been the worst bank ever! They keep making mistakes that exposes people's personal information, yet still they say they keep your information private. For instance, they had the wrong social security number on my account. They admitted to it being another member's social security number and apologized. An apology does not fix the fact they you are exposing other people's person information. This branch should be shut down! Truist needs to separate and go back to being Suntrust and BBT. The service at this branch is terrible!!!! The branch representatives make mistakes that causes issues with the accounts, like granting access to accounts online that someone is not joint on. This is another breach of privacy! The supervisor is hardly ever there, so if you want to complain in person, they are hardly around!!!! Highly dissatisfied!
- OTOscar TabJun 3, 20235.0Excellent customer service
- ITIsabella TranJun 3, 20235.0amazing service and wonderful staff members
- LZLina ZabalaJun 3, 20235.0Very professional and good customer service. Very pleased with the service! ❤️
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.
On which days is the Truist branch closed?
The Truist branch is closed on Saturdays and Sundays.
What types of accounts does Truist offer for everyday use and saving?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, at a branch during business hours, or by phone calling 844-4TRUIST (844-487-8487). Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What services does Truist provide?
Truist offers deposit transactions, retail loans, credit cards, business loans, mortgage loans, insurance, investment services, treasury services, trust services by appointment, wire transfers, cash management, and foreign currency exchange.
Where is the Truist branch located?
The Truist branch is located at 9111 Litchford Rd, Raleigh, NC 27615.
What nearby banks can help me if I need additional banking services near Truist at 9111 Litchford Rd?
Nearby banks include the Suntrust Bank, which you can visit if you need alternative or additional banking services.
Are there any nearby restaurants where I can eat before or after visiting Truist?
Yes, nearby restaurants include Bad Daddy's Burger Bar, City Barbeque, and Chronic Tacos, great options if you want to grab a meal before or after your banking visit.
What nearby places of interest can I visit for personal care after my visit to Truist?
Close to Truist, you can visit salons and spas such as Supercuts, Enchantment Haircraft, and Oak City MedAesthetics for hair and beauty services.