Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.7
99 reviews
5 stars
13
4 stars
5
3 stars
2
2 stars
2
1 star
77
- SSStephanie SantiagoNov 5, 20255.0I almost didn’t come because of the reviews, but I’m glad I did. They were open about 5 minutes before 9am. I was greeted with smiles from the moment I walked in, to the moment I left. MeMe was kind and patient during my visit.
- LLLucianOct 11, 20251.0The reviews consistently reflect a troubling customer experience, suggesting the bank views client access to their own funds as a privilege rather than a right.
- TWTalia WhitfieldAug 13, 20251.0I can see why theyre a 1 star. Went to cash a check from my EMPLOYER and the teller acted as if I wrote the check to myself. I could hear her talking about me to the other teller saying she doesnt know if she should cash it and the other teller looks back to asses if I could have actually obtained the check that was a measely 600 dollars for TWO days I worked. Brooke was her name. Steer clear of her and her nasty attitude.
- JSJeanette SakoAug 12, 20251.0worst customer service ever omg
- AJAngie JohnsonAug 8, 20255.0Jaqueline Rodriguez was very professional. She was dealing with a miffed customer because the customer was aggravated by the online call center in Nebraska, or somewhere like that, before the customer decided to just go to the local branch. Jaqueline stayed true to her professional demeanor and gave excellent customer service with kindness and a smile. She also discovered the Nebraska problem and fixed it. Also, people, sometimes employees are dealing with poor upper management operations. These poor operations are not the fault of the employees. They stress with it everyday too so we should just take a breath and cooperate with them so they can do their job despite “out of their hands problems” that arise. Jaqueline you are shinning beacon to your branch. Thank you so much, Angela J. Btw, I’m that customer!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 4424 Capital Blvd in Raleigh?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What banking products does Truist offer at this location?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, and wealth management services.
How can I open a new account with Truist?
You can open an account online, by calling 844-4TRUIST during business hours, or by visiting a local branch. Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
Debit cards can be activated online to start making digital and in-person purchases using your checking account.
What are the regular branch hours for Truist?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Fridays 9:00 AM to 6:00 PM, and closed on weekends.
Is Truist a member of FDIC and an Equal Housing Lender?
Yes, Truist is a Member FDIC and an Equal Housing Lender.
What services are available by appointment at this Truist location?
Services available by appointment include trust services, leasing services, and cash management.
What restaurants are near the Truist branch at 4424 Capital Blvd?
Nearby restaurants include Gobi Mongolian Grill, O'Charley's, Wingz American Grill, Wings N Turkey BBQ, Taco Bell, McDonald's, and Ricar Sazon.
Are there convenient grocery or market options near Truist in Raleigh?
Yes, nearby options include El Mercado Market and Food Lion for groceries and bakery goods.
What other services can I find close to Truist that might be useful during a visit?
Nearby useful services include U-Haul Neighborhood Dealer for truck rentals, Exxon and Fiddle Stix gas stations, Metro by T-Mobile mobile store, and Triangle Laundry Express laundromat.