Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
13 reviews
5 stars
7
4 stars0
3 stars
1
2 stars
1
1 star
4
- TDTyree DavisJul 29, 20255.0The best branch in the area. The workers Keisha and Kareem was very helpful & informative. Enjoyed their service thank you.
- FNFeryal NinoMay 6, 20241.0The worst bank I ever be in customer service just talking and not service the customer setting here for 30 minutes no one else here other then me and still no called to the windows.
- YRYeyra RomeroMar 22, 20231.0Mal servicio queria abrir una cuenta de ahorros y me hicieron esperar por mas de 30min, nadie salio a decir nada, mi hijo se desespero y se puso a jugar y observar junto a mi sobrina, la niña se puso a llorar de aburrimiento y las personas solo vieron a mi sobrina con odio y repudio decidi irme no podia sorportar esas miradas, solo son niños
- SMSonya MorganJan 7, 20221.0Terrible customer service. Was sitting in parking lot at 8:45am waiting for bank to open. Waited at door with four other customers until 9:15am and bank never opened. Lobby hours posted were 9am-5pm. There was also a customer sitting in the drive thru who was never helped and drove away. No sign posted on door that lobby or bank was closed. No excuse for this.
- CCCrystal CookNov 20, 20185.0The staff at this branch are very nice and professional! Moreover, Iman Mansoor provides the best customer service! She is so friendly and goes out of her way to make conservation with customers.....she remembers me every time I visit and always asks about my stepson. Service like that is hard to find these day! Thanks Iman!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
The drive-through service at Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I open a checking or savings account at Truist, and what are the differences?
Yes, you can open checking accounts for everyday transactions like deposits and writing checks, and savings accounts to save money for goals or emergencies.
How can I open a new account at Truist?
You can open a Truist account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487) from Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital and in-person payments using your checking account.
What services does Truist offer?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, treasury services, trust services, and foreign currency exchange.
Where is the Truist branch located?
The Truist branch is located at 1620 Martin Luther King Jr Boulevard, Suite 112, Raleigh, NC 27610, USA.
What languages are supported at Truist?
Truist supports services in both English and Spanish.
What are some nearby banks and financial institutions around Truist?
Nearby financial institutions include State Employees Credit Union and another Truist branch, which can be convenient for varied banking services in the area.
Are there nearby healthcare facilities close to Truist?
Yes, nearby healthcare facilities include the Raleigh Accident & Injury Center, HealthSource Chiropractic of Raleigh SE, and Advance Community Health hospital, which could assist customers before or after visiting Truist.
What local amenities are available near Truist for customers to visit?
Customers can visit local amenities like Holly Park Pharmacy for prescriptions, Roses Discount Store for shopping, and Joe Louis Park for outdoor relaxation near Truist.