Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
36 reviews
5 stars
5
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1
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1 star
26
- KKKekoSep 28, 20241.0I deposited a check and cashed it this location. They miscounted money $100 less and blamed on me and other bank where I deposit my money. I’ve never been this experience that a bank makes mistake like this. I don’t trust this bank, especially this location.
- VWValerie O WeaverFeb 22, 20241.0Wow, this has been my bank since it was CCB... almost 22 years and I recently received the worst service of any bank I have ever dealt with. From no one answering the phone at the branch, to being put on hold for 30 minutes and then hung-up on, to being told there's "nothing they can do" to help me and never once getting through to speak to actual loan service personnel at my personal branch (they were "too busy"). I'm really disappointed and will be looking for another bank. CCB and Suntrust were always good to me, but TRUSIT... not at all.
- NLN LSep 8, 20221.0Absolutely awful service. A man with blonde hair at the front desk was extremely rude to my mother when she wasn’t doing anything wrong (just trying to get a cashiers check). We had to go to another truist just to get the check because he refused to give it to her for absolutely no reason. Thankfully the truist on falls of neuse had way better service. There is a reason this place does not have great reviews. We will be switching banks after this occurrence and my mother has been banking with you guys for around 20 years (BB&T). If he would of spoken in a kind manner things would have been different, but he was snippy, disrespectful, and dismissive! He was even rude to the person before my mother in line. It is not okay to take bad moods out on loyal customers.
- DBDan BrennanJan 14, 20221.0Terrible, rude staff. All I wanted to ask at drive-thru after making a deposit was my balance. They would not take a second to listen to me - then argued with me. Spoke with manager. This b ank needs new staff who will listen to customers and treat with respect.
- SDSusan DufurMay 6, 20215.0Always pleasant and efficient with my banking business.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist on weekdays?
The drive-through service is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a checking or savings account at Truist online or do I have to visit a branch?
You can open a checking or savings account online or by visiting a Truist branch. CDs must be opened at a branch. Opening online takes a few days for your debit card to arrive; visiting a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital and in-person payments using your checking account funds.
What services does Truist provide?
Truist offers services including deposit transactions, loans, credit cards, investment services, mortgage loans, insurance services, cash management, trust services by appointment, and foreign currency exchange.
What are the Truist branch's general business hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What languages are supported at Truist?
Truist provides services in English and Spanish.
Where is the Truist branch located?
The branch is located at 8320 Creedmoor Rd, Raleigh, NC 27613, United States.
Which nearby places can customers visit around Truist at 8320 Creedmoor Rd?
Nearby places include Commercial Site Design (engineering and real estate services), FamHealth Primary Care (family practice hospital), and White Dahlia Spa offering massage and holistic services, making it convenient to combine banking with healthcare or wellness visits.
Are there nearby financial services or ATMs close to the Truist branch?
Yes, nearby financial services include another Truist location, Bank of America branch, Edward Jones financial advisor, and Bitcoin Depot ATM, providing additional banking and investment options near the branch.
What nearby wellness and spa options are available near Truist?
Customers can find several wellness and spa options nearby such as Sirona Wellness, Advanced Healthcare Solutions, Health Foot Spa, Sunshine East Foot Spa, and Green Tea Spa for massage and holistic therapies.