Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
34 reviews
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1 star
25
- AWAimee WilliamsSep 10, 20251.0Sept 2025- location closed
- RRReid Manchester (Reid)Sep 2, 20251.0CLOSED PERMANENTLY
- WFWOLF FitnessNov 7, 20221.0Trash
- DCDaniel CorellJan 18, 20221.0This site is getting worse and worse on delays. According to the staff, they are not addressing Drive Through line if people have been waiting inside. I need to locate another branch and alter my travel route home.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of bank accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to help you save for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting a branch, or by phone. Online applications require waiting for your debit card to arrive by mail, while branches can provide a temporary debit card immediately.
How do I activate my debit card from Truist?
You can activate your debit card online to start using it for digital purchases and in-person payments.
What are the business hours of Truist?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What services does Truist offer?
Truist offers services including deposit transactions, loans, credit cards, mortgages, investment and insurance services, business and wealth management, and foreign currency exchange.
What nearby places can I visit before or after banking at Truist on New Hope Road?
Nearby, you can visit Firestone Complete Auto Care for vehicle services, enjoy a meal at Hardee's or Wendy's burger restaurants, or shop at Best Remodeling Home Store for home appliances.
Are there convenient places to park near Truist at 5135 New Hope Road?
Yes, Mini city nearby offers parking facilities along with convenience store options, making it easy to park close to Truist.
Can I access health services near Truist's location?
Yes, Oak Street Health Northeast Raleigh Primary Care Clinic is nearby if you need to visit a medical center near Truist.
How can nearby dining options complement my visit to Truist?
You can grab a quick meal before or after your banking at nearby fast food options like Wendy's or Hardee's, both offering convenient and casual dining.