Truist

2.7
30 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
434 Fayetteville Street, Raleigh, NC
27601, United States

Hours

Reviews

2.7
30 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 star
16
  • MN
    Min Xue Nan
    May 30, 2024
    5.0
    Ashley Dornemann ! Very good 👍
  • JG
    Jason Gonzalez
    May 2, 2024
    1.0
    Truist has risen to a level of either IT process/systems incompetence or human error (or both). See attached document showing emails going on since Feb 2024 of having provided insurance policy declaration as proof of insurance as requested by Truist. I have been wrongly charged $739 of a Forced Policy Placement that should have been incurred because I (and my insurance company have repeatedly provided asked for proof of insurance). This is never going to stop at this point. I will not provide the same information because their IT systems or processes (or both) cannot handle their requests. I need help here. I am thinking of going to arbitration or suing them in court for mishandling of my loan.
  • DB
    Dionne Brown
    May 29, 2015
    5.0
    Amazingly helpful

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.