Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
State Employees’ Credit Union
7800 T.W. Alexander Drive, Raleigh, NC
27617, United States
Hours
Reviews
3.0
22 reviews
5 stars
10
4 stars
1
3 stars0
2 stars
1
1 star
10
- STStacy TalebiFeb 3, 20251.0Their ATM on Monday morning at 9:30 is out of service. Besides, On the auto loan side, they are not that great. They used to turn people away due to staffing issues. Now, the staff are not trained well.
- BABertha AnsteadAug 21, 20241.0THIS IS THE WORST LOCATION EVER! Wouldn’t deposit a CASHIER’S CHECK from the SECU and we ALL have accounts with credit union. Reason: because my puppy’s name is on it. My name is on it as well
- QBQuanitra BoomerJul 10, 20245.0Shanesha B. is always so friendly, kind and very helpful when I visit this bank! Customer service is absolutely amazing. Thank you for being awesome!
- TGThe Gilmore GirlJul 1, 20241.0My experience at the Brier Creek SECU branch has been nothing short of a nightmare. I have been a loyal customer for about 5 years and have always used this branch as my primary bank. However, my mortgage experience with them was an absolute disaster. Due to improper approval information, I ended up losing thousands of dollars. To make matters worse, I was also a victim of bank fraud and the branch's handling of the situation was extremely poor. The branch manager, Kirt, displayed a complete lack of empathy and professionalism. He explicitly stated that he did not care about my status as a victim and made it clear that he had the final say in all decisions. Despite my attempts to escalate the issue, he adamantly refused to help and left me feeling helpless. Kirt's attitude and behavior are a disgrace to the banking community. His dismissive and callous demeanor only added to the distress of an already difficult situation. I feel completely taken advantage of by this branch and strongly advise others to be cautious when dealing with them. My overall experience has been nothing short of a nightmare
Frequently Asked Questions About State Employees’ Credit Union
What is the primary purpose of State Employees’ Credit Union in Raleigh?
State Employees’ Credit Union is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Where is the State Employees’ Credit Union branch located in Raleigh?
The branch is located at 7800 T.W. Alexander Drive, Raleigh, NC 27617, United States.
What are the operating hours for this SECU branch?
The branch operates Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the Raleigh SECU branch accessible for customers with disabilities?
Yes, this branch features wheelchair-accessible entrances and parking.
What types of financial products does the SECU Raleigh branch offer?
They offer checking accounts, savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing, special mortgage programs, auto loans, personal loans, and insurance products including auto, home, and life insurance.
What additional services are available at this SECU location?
Services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
How can I contact the Raleigh State Employees’ Credit Union branch?
You can call their main phone number at +1 984-250-3223 or email Raleigh-BrierCreek@ncsecu.org.
Are there ATMs nearby for convenient access outside of branch hours?
Yes, the CashPoints® ATM is located nearby for convenient 24/7 access to cash withdrawals.
What real estate services are available near the State Employees’ Credit Union?
Several real estate agents and groups such as Jason Dalton-Keller Williams Preferred Realty, Cossou International Team, and Sutton Realty Group are located nearby, offering various real estate and appraisal services.
Is there a government office close to the SECU Raleigh branch that might be useful for tax assistance?
Yes, the Internal Revenue Service Taxpayer Assistance Center is nearby, which might be helpful for tax-related inquiries and services.