State Employees’ Credit Union

3.7
40 reviews

About

Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
6408 Hilburn Drive, Raleigh, NC
27613, United States

Hours

Reviews

3.7
40 reviews
5 stars
21
4 stars
7
3 stars
2
2 stars
0
1 star
10
  • HM
    Hannah Murphy
    May 30, 2025
    1.0
    Worst bank I have ever worked with. Not only do they make changes to your accounts without notifying you, but they make mistakes on their end and expect their members to repair the damage. They hire people that have no idea how to handle finances and work with the public. It's a continuous problem with this bank. Our family is switching banks and hope to never deal with secu ever again!
  • BB
    Bobby Blackwolf
    Feb 4, 2022
    1.0
    Drive through very very slow. Waited 10 minutes once I sent the tube, And there was only one other car in one of the lanes out of the three total lanes that were open.
  • LC
    Liyah Carrington
    May 28, 2021
    3.0
    I have never had an issue with SECU. I absolutely love banking with them so today was a first in getting bad customer service. Matthew McNeil was rude. I had questions and his expression was as if I was being a bother to him. Jerrod Hicks took over helping me and was very helpful, nice and welcoming. Everyone working there should be like that not just some.

Frequently Asked Questions About State Employees’ Credit Union

What is State Employees' Credit Union and who does it serve?

State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families, providing consumer financial services for over 80 years.

What are the main products offered by SECU at 6408 Hilburn Drive?

SECU offers checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing, special mortgage programs, auto and personal loans, and various insurance products.