Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
19 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars0
1 star
4
- DMDon MDec 15, 20251.0I'd give a zero if i could. I've been banking with SECU for almost 30 years and never received such poor and rude customer service. Recently had to call to check on a mailed check, and was told I was interrupting their work schedule for them to assist me. If you don't want to feel like you're a thorn in the side of the employees here go elsewhere. What is the point of good customer service anymore right?!?
- PGPaul GrossJan 20, 20235.0Always friendly, helpful and personable.
- TGTashanda GreenSep 21, 20211.0They deserve a ZERO! Literally the worst bank service I’ve ever experienced in life. No one spoke, I had a question and got attitude in return for no reason! I was stared at and talked to as if I was less than. The African American Teller with braids was extremely rude and no one that has something as small as a question about should be treated that way! They really need to work on better customer service!
- GWGinger WootenOct 9, 20175.0Quick and efficient !!!
Frequently Asked Questions About State Employees’ Credit Union
What are the regular business hours for State Employees’ Credit Union at 12700 Spruce Tree Way?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is State Employees’ Credit Union closed on major holidays?
Yes, the branch is closed on major holidays including Thanksgiving (Nov 27-28), Christmas (Dec 24-25), and New Year's Day (Jan 1).
What financial products and services does State Employees’ Credit Union offer?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages including special programs, auto and personal loans, plus insurance products like auto, home, and life insurance.
What additional services are available at this SECU location?
Services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Is the State Employees’ Credit Union branch accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking available.
What is the best way to contact the Raleigh branch of State Employees’ Credit Union?
You can call them at +1 919-562-0506 or email raleigh-wakefield@ncsecu.org for assistance.
Where is State Employees’ Credit Union located?
It is located at 12700 Spruce Tree Way, Raleigh, North Carolina, 27614, USA.
Are there ATMs near the State Employees’ Credit Union branch on Spruce Tree Way?
Yes, nearby ATMs include the CashPoints® ATM and another State Employees Credit Union ATM located in the vicinity for convenient cash access.
What dining options are available near the State Employees’ Credit Union branch?
Nearby dining options include Sim City Sports Lounge, Cut and Gather (Latin American cuisine), YABA of Raleigh, and Town Hall Burger & Beer, perfect for grabbing a meal before or after your visit.
Are there automotive services close to the SECU branch?
Yes, RipTide Car Wash and Bubblewerks Car Wash are nearby for vehicle cleaning and detailing services.