Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.0
24 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
12
- LSLuke SorrellOct 16, 20251.0Staff member named Amy Felton had attitude towards me and other customers who were doing simple things like taking out cash. She tried to be sassy about my first name even tho I go by my middle names and was almost belittling. The male in there tho I don’t quite catch his name was amazing and has some of the best consumer service I’ve seen in a long time
- PKPaul KielAug 29, 20255.0I gotta defend these folks from these low stars. I've been with this branch for many years. Always helpful. Tellers are great. Financial advice. Loans too. And last year I lost my dad. As he lived in another state, I went with his bank for executor works. BofA. Boy that experience may me so appreciate my SECU. These folks are wonderful and I have always come away pleased.
- TTTyNov 15, 20211.0How these employees could even be considered as hirable is beyond me. The few times I've had the displeasure of going inside to talk to them has been a nightmare. Completely rude and it seems all they want to do is get rid of you so they don't actually have to work. SECU generally has good branches, but you'll quickly realize this is the worst of them all. Avoid at all costs.
- DHDavid HillJun 22, 20211.0Will be ending my relationship with you all after the degrading experience I had with one of your agents. I went in to have a discussion with someone about getting a mortgage and what I would need to do to get started on a home loan. I ended up leaving embarrassed and infuriated as the person I was setup with went straight to filing for hard inquiries when I did not even want to run my credit, I just wanted some help with direction. He then proceeded to treat me like a delinquent and act extremely condescending. I don't even have his name as he did not display it or even introduce himself. Nor did I even get anything stating I was not approved with reasons, yet I have 6 hard inquires on my credit report from that single visit. What happened to this company? Credit Unions used to be top notch service. Now you're discriminatory and rude, I'm never recommending you again.
Frequently Asked Questions About State Employees’ Credit Union
What is the State Employees’ Credit Union in Raleigh?
State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative serving North Carolina state employees and their families, providing consumer financial services for over 80 years.
Where is the Raleigh branch of State Employees’ Credit Union located?
It is located at 2302 Bridgeport Dr, Raleigh, NC 27615, United States.
What are the regular business hours for the State Employees’ Credit Union in Raleigh?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is the Raleigh SECU branch accessible for wheelchair users?
Yes, the branch has a wheelchair accessible entrance and wheelchair accessible parking available.
What financial products does SECU offer at the Raleigh location?
SECU offers checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOCs, refinancing options, auto and personal loans, as well as auto, home, and life insurance.
What additional services are available at SECU Raleigh?
Additional services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
How can I contact the Raleigh SECU branch?
You can call them at +1 919-846-1074 or email at raleigh-stonehenge@ncsecu.org.
Are there any nearby ATMs for easy access to cash around SECU Raleigh?
Yes, CashPoints® ATM and other SECU ATMs, including one at the SECU branch itself, are nearby for convenient cash withdrawals.
What nearby places can I visit near the SECU Raleigh branch?
Nearby you can find Stonehenge KinderCare and KinderCare for childcare, Daylight Donuts for a quick coffee and snack, and Thaiphoon Bistro for Thai cuisine.
If I need postal or shipping services near SECU Raleigh, where should I go?
Custom Postal and UPS Authorized Shipping Outlet are nearby for your postal, packing, and shipping needs.