Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
26 reviews
5 stars
17
4 stars
1
3 stars0
2 stars0
1 star
8
- TLTe_awesome24 LoveNov 20, 20251.0I had a horrible customer service experience, I asked to get my user id and password for mobile so I can connect to my job so I could get paid early to pay some of my bills. Im low because they cut off snap benefits and I had to pay rent and feed myself. I usually have this problem so I call and they usually verify that im the person I say I am but this lady wants to have a attitude and wont answer my questions on why i haveto to do it in personwhen i never had to before. It feels to me she didnt want to do the work because they were about to close mind you an hour later. It doesn't take but 10 minutes not even. All I needed was to pay my bills. Fix yalls customer service attitudes because this wasn't it. She was either dory(dora) or working with her. Near 4:35, im literally at work and can't get to the bank in time. This shouldn't have to be a come to the bank situation. They should do there jobs and handle the situation properly!
- ACAaliyah & CoCoMar 6, 20231.0I called to get assistance with my account and the person that answered the phone didn’t want to connect me to a financial advisor. First mistake then when I finally did get one the lady was rude, had a tone , didn’t introduce herself and then hung up on me. This is not okay and it makes me very uncomfortable. This is where I bank and have banked for years and this is how I am to be treated. It’s time to switch banks. If you are that unhappy with your job then you need to stay home. Please please be mindful of how you treat others because you reap what you sow. That’s why I’m always kind to others. Even when they are rude, nasty and ugly to me.
- DHDevon HoustonMay 31, 20175.0Got two loans no prob great service all the time
- AKAnna KurtzDec 31, 20165.0The employees are very nice and helpful. Convenient location near campus.
Frequently Asked Questions About State Employees’ Credit Union
What services does State Employees’ Credit Union offer?
SECU offers a wide range of financial products including checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages and refinancing, auto and personal loans, as well as various insurance options like auto, home, and life insurance.
What are the operating hours of State Employees’ Credit Union?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM. It is closed on Saturdays and Sundays, as well as on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is the State Employees’ Credit Union branch located?
The branch is located at 560 Centennial Parkway, Raleigh, NC 27606, USA.
Is the State Employees’ Credit Union branch accessible for members with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking to accommodate members with disabilities.
How can I contact the State Employees’ Credit Union branch at Centennial Parkway?
You can contact the branch by calling +1 919-839-5360 or emailing raleigh-centennialparkway@ncsecu.org.
Does State Employees’ Credit Union provide additional services like notary or safe deposit boxes?
Yes, SECU offers services such as foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
What nearby ATMs can I use when visiting the State Employees’ Credit Union?
You can use the nearby CashPoints® ATM conveniently located close to the branch for your cash withdrawal needs.
Are there any dining options near State Employees’ Credit Union at Centennial Parkway?
Yes, nearby dining options include Ruckus Pizza, Pasta, and Spirits, and Raleigh is Ruckus Pizza & Bar, both offering pizza and bar services.
What nearby recreational spots are close to the State Employees’ Credit Union branch?
WRAL Azalea Gardens, a beautiful park and botanical garden, is close by and offers a great place to visit before or after your banking visit.
Can I shop for groceries or daily needs near State Employees’ Credit Union?
Yes, Jerusalem Bakery And Grocery and Nur Mediterranean Deli & Market are nearby for Mediterranean groceries and fresh foods, and Dollar Tree offers discount retail shopping options.