Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
32 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
1
1 star
13
- CWCrystal Woodard-JonesOct 15, 20255.0Quick and courteous.
- JSJOHN SMITHJun 15, 20255.0I been a NC SECU member over 50 years ! All employees are excellent people . I have been very satisfied with many branches in NC! William Nelson of Supply , NC
- ISivy smithAug 29, 20221.0I live in this community and today I made up my mind that I will never visit this branch again. There is a Caucasian lady in particular who is at the window who I experience when I walked inside who did not want to help me but aside from that always has a attitude like she does not want to be bothered. Came through the drive-through today and let's just say that the men who work at this branc(and or the drive thru/teller) are 100% 10 times nicer and personable than the females!!! I will never only use the downtown Raleigh and Hammond rd. The tellers are simply kind!
- BBBrittneyApr 19, 20221.0I’m disappointed with this location. If you have anything less than perfect credit, expect to get denied for pretty much any loan big or small. The branch in Greenville was understanding of my credit issues. They discussed with me what I could do to improve my credit and approved me for multiple loans that I payed back on time. I have 2 car loans that were paid back on time; never late. I’ve never been late with any loan with them. So after moving to Raleigh, I go into this location expecting the same treatment and was denied. According to Crystal, the loan officer, their standards for approving applications is well above the Greenville location. That’s interesting because this IS the SAME credit union, am I right??? Crystal is your typical smug, condescending loan officer. If you’re a person of color, expect to be discriminated against. So again, if you’re black and don’t have an 800 credit score or above stay FAR, FAR away from Crystal. Or this location for that matter.
- LTLaura TFeb 25, 20221.0They have the worse service
Frequently Asked Questions About State Employees’ Credit Union
What is the State Employees’ Credit Union?
It is a not-for-profit financial cooperative owned by its members, providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
Where is the State Employees’ Credit Union located?
The credit union is located at 1010 New Bern Ave, Raleigh, NC 27601, USA.
What are the operating hours of the State Employees’ Credit Union?
It is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Which financial products does the State Employees’ Credit Union offer?
They offer Checking and Savings Accounts, Education and Retirement Savings, Investment Accounts, Credit Cards, Mortgages including special programs, HELOC, refinancing, Auto Loans, Personal Loans, and various insurance products such as Auto, Home, and Life Insurance.
What additional services are available at the credit union?
Services include Foreign Currency exchange, Notary, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
Does the State Employees’ Credit Union have wheelchair accessibility?
Yes, it has wheelchair accessible entrances and parking.
How can I contact the State Employees’ Credit Union?
You can call them at +1 919-839-8370 or email raleigh-newbernavenue@ncsecu.org.
Which nearby ATM can customers use for convenient cash withdrawals?
Customers can use the CashPoints® ATM located nearby for easy access to cash.
Are there nearby dining options where I can eat before or after visiting the credit union?
Yes, nearby options include Bojangles' for fast food chicken, Cook Out for burgers and American cuisine, and Fiesta GRILL Food Truck offering diverse meals.
What legal services are available near the credit union?
Nearby legal services include Covington Law, Jeffers Law Firm, Sprague Law, and The Green Law Firm, PC, which provide personal injury, criminal defense, and general legal assistance.