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As a general agency of Massachusetts Mutual Life Insurance Company (MassMutual), we help people like you take the next step toward a more secure financial future.
The testimonial(s) provided may not be representative of the experience of other clients and [is/are] not indicative of future performance or success.
Mass Mutual is the worst life insurance company out there, and this office is so incompetent that it defies belief. Their mistakes cost me money, with no apologies or cares. Take your business anywhere else but here.
BF
Briana Faulk
Dec 9, 2018
1.0
The worst insurance company.
I decided that I wanted to have a whole life insurance policy. I went through my job to have an advisor help me chose the best company to go with. Around September I made my choice to go with Mass Mutual and signed the paperwork with my financial wealth advisor. Everything was going great. I got an email on September 25th to fill out information on my medical history as well as scheduled the following week my medical exam.
I was informed that within 14 business days I should have a decision and my policy should be active. Well guess what happened....You got it right in 14 business days neither me or my financial advisor heard anything. Here we are the end of October going into November and Mass Mutual finally contacts my Financial advisor to say that the lab threw out my blood tests taken from my medical exam due to there was an error in the spelling of the name. The reason they didn’t tell me or my financial advisor before hand is due to Mass Mutual nor did the lab want to accept responsibility. So instead of taking accountability and just having me re-take my labs they instead thought to just not say anything for a month. Crazy right?
So my advisor finally convinced me that after talking to Mass Mutual to give them one more chance to re-take my lab results and that they stated Mass Mutual agreed to expedite my policy. Well guess what...Here we are now going into the second week of December and still no policy. Mass Mutual continues to tells my financial advisor that my policy is still in underwriting.
Take my advice and stay very clear of this company for any thing. They don’t take responsibility nor do they respond in a timely manner. I wouldn’t be as upset if they would’ve at least communicated with me or my financial advisor and let us know what is taking so long. This time I am actually contacting my financial advisor to go with a totally different insurance company because this is ridiculous.
Frequently Asked Questions About MassMutual North Carolina
What services does MassMutual North Carolina provide?
MassMutual North Carolina offers services including retirement services, financial services, and investment advisory services.
What types of products can I get at MassMutual North Carolina?
They provide products such as insurance, annuities, retirement plans, securities, and mutual funds.
What are the business hours of MassMutual North Carolina?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is MassMutual North Carolina located?
Their office is located at 4000 Westchase Blvd #400, Raleigh, NC 27607, USA.
Which languages are spoken at MassMutual North Carolina?
They offer services in both English and Spanish.
Is MassMutual North Carolina affiliated with any financial regulatory organizations?
Yes, they are associated with FINRA and SIPC for regulatory oversight.
How can I contact MassMutual North Carolina by phone?
You can reach them at +1 919-755-3100.
Are there other financial services providers near MassMutual North Carolina?
Yes, nearby financial services include Peoples Financial Service, Freedom Wealth Management, and Millennium Planning Group which may offer complementary financial and investment advice.
What nearby legal services exist that I could consult with before visiting MassMutual North Carolina?
Legal firms such as Cordell & Cordell Raleigh, Wicker Law Firm, and Hansen, Howell & Wilkie are close by and can assist with legal services including family law, trusts, and real estate law.
Can I visit other community or healthcare organizations near MassMutual North Carolina?
Yes, organizations like Prevent Blindness NC for medical services and BAYADA Pediatrics for home health care are nearby and might be of interest before or after your financial consultation.