Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
3.3
19 reviews
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- RGrodney graffAug 30, 20251.0Applied for a HELIC, was told no oroblem, you're approved. On day cleaning sing was to occur, I was notified by Aaron that my application was declined. Don't trust him. He lies and misleads you.
- TMtom mcconathyJul 31, 20235.0Fantastic friendly folks...
- KTK. T.Nov 1, 20221.0Nothing but headache from day one. They don't give out temporary cards. If you're card is lost or stolen...oh well! Just wait and hopefully it gets here some day! The app is a nightmare. Only one option to verify your identity and that is with a phone number. So if you don't have that number any more ...you cant get in! I am closing the account as soon as it is safe to and going elsewhere.
- TLtom lindleyOct 9, 20175.0Excellent staff great customer service
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 2005 Clark Avenue, Raleigh?
The bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is there a drive-through service available at First Citizens Bank, and if so, what are its hours?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
What types of banking products does First Citizens Bank offer?
They provide products including checking, savings, personal lending, home equity, credit cards, business checking, business lending, business credit cards, merchant services, and online/mobile services.
Can I schedule an appointment with First Citizens Bank online?
Yes, appointments can be booked online via their reservation page at https://outlook.office365.com/owa/calendar/RaleighVillageDistrict@firstcitizens.com/bookings/
What specialized services does First Citizens Bank provide?
They offer specialized services such as mortgage banking, investment advising, and business banking support.
What is the address and main contact phone number for the First Citizens Bank branch in Raleigh?
The branch is located at 2005 Clark Avenue, Raleigh, NC 27605. The main phone number is +1 919-716-7121.
Which holidays is First Citizens Bank closed?
The bank is closed on Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1).
What nearby dining options can customers enjoy before or after visiting First Citizens Bank?
Customers can visit nearby restaurants such as Flying Biscuit Café, Postino Village District, Cameron Bar & Grill, Cape Fear Seafood Company, CAVA, and Goodberry's Frozen Custard for meals or treats.
Are there nearby financial services or ATMs close to First Citizens Bank?
Yes, nearby financial services include another First Citizens Bank ATM, Kristen Carmack (mortgage lender), Wells Fargo Advisors, Truist bank, and State Employees' Credit Union.
What local shops and boutiques are near First Citizens Bank for customers interested in shopping?
Customers can explore local stores such as Dempsey R Lee (jewelry and antiques), Antiques Emporium, Sugartime Books and Memories, Pokit Clothing, Onward Reserve, Certain Things, Alton Lane, Lorilulu, and Copper Penny for a variety of shopping experiences.