First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I went today to open checking account, there was 5 employees , and they told me we are short in stuff you have to come back later or do online application..
KC
Kathleen Clasen
May 7, 2025
5.0
Very helpful teller, name Dallas.
JS
JASON SCHROEDER
Feb 24, 2025
1.0
Caution - In my experience, this location charges fees that no other branch charges. I called to complain I was only charged fees for the same type of transaction at this branch location, for differing amounts, and with only certain tellers. The branch manager, Jennifer, continued to talk to others while I was on the call with her and didn't listen to me. She attempted to quote a fee to me, but the charges didn't match. Her only response was, "I'll talk to my team".
IP
Izzy Parks
Mar 16, 2018
1.0
I wouldn't come back here if it was the last bank on earth. The person who opened my account was possibly the worst person I could have gotten. Didn't even explain account terms to me and added on a joint telling me it was necessary when it wasnt. I would have cancelled my account if not finding Tammy in Princeton with first citizens. Ok bank just don't go to this location!!!!!
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours of First Citizens Bank in Raleigh - North Hills?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, drive-through banking is available Monday to Friday from 9:00 AM to 5:00 PM.
Is First Citizens Bank open on holidays?
First Citizens Bank is closed on major holidays such as November 11, November 27, December 25, and January 1.
Where is First Citizens Bank located in Raleigh?
The bank is located at 4400 Six Forks Road, Raleigh, NC 27609, USA, in the North Hills area.
What banking products does First Citizens Bank offer?
They offer checking and savings accounts, personal lending, home equity, credit cards, business lending and checking, merchant services, and online and mobile services.
How can I schedule an appointment with First Citizens Bank?
Appointments can be booked online at https://outlook.office365.com/owa/calendar/NorthHills@firstcitizens.com/bookings/.
What services are provided by First Citizens Bank's specialists?
They have mortgage bankers, business and commercial bankers, and leasing specialists to assist customers.
Are there any mortgage lenders or brokers near First Citizens Bank?
Yes, several mortgage lenders and brokers are nearby including Sarah White, Steve Covil, Chris Weston, and Patrick Mackie, among others.
What dining options are available near First Citizens Bank at North Hills?
Nearby dining options include Moe's Southwest Grill, Pharaoh's burger restaurant, and Starbucks coffee shop, convenient for meals before or after your banking visit.
What other services and businesses are close to First Citizens Bank?
Nearby you can find North Hills Plaza shopping center, Kerr Drug pharmacy, North Hills Tire Pros automotive repair, and GNC Live Well for vitamins and supplements.