First Citizens Bank

3.7
13 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
4400 Six Forks Road, Raleigh, NC
27609, United States

Hours

Reviews

3.7
13 reviews
5 stars
7
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0
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1
1 star
3
  • AA
    Aiham Azoubi
    Jul 2, 2025
    1.0
    I went today to open checking account, there was 5 employees , and they told me we are short in stuff you have to come back later or do online application..
  • KC
    Kathleen Clasen
    May 7, 2025
    5.0
    Very helpful teller, name Dallas.
  • BB
    Bobby Browder
    Apr 26, 2024
    5.0
    The person that helped me was nice, courteous, and informative. I think her name was Ms. Edwards.
  • NF
    Nick Fugh
    Oct 21, 2021
    5.0
    My client and I have a document from the City of Raleigh that requires him to sign in front of a public notary but the document has a glitch implying the city manager needs to have his signature notarized on the same page. After my client made 2 trips to different PNC BANK branches and could not get it resolved, we tried First Citizens Bank's North Hill branch. Tyler Cole at the branch greeted us friendly, carefully review the document, recognizing the challenge and then came up with a very smart solution. - He notarized my client's signature on the back of the page by printing out additional information necessary for the task to be done. That extra service and that professionalism probably sets First Citizen way ahead of other banks! BTW, the City accepted the notarized document without any issues. Small things matter!

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank in Raleigh - North Hills?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services?

Yes, drive-through banking is available Monday to Friday from 9:00 AM to 5:00 PM.