First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Didn't even try and then offered 16% through third party. What a joke
GR
Gavin Rubie
Aug 24, 2025
1.0
I’m very unsatisfied with this bank been pay off my loan from July 30 and I still have not released the lien for my title and no one to give me direct answers. Where is the title
DP
Darrell “SNOOP” Powell
Mar 10, 2022
5.0
Get answers you need.
JH
John Harrison
Apr 18, 2021
1.0
I have tried to login to my account, only to be denied numerous times. The system has to many erroneous entries in my name to establish an account, wrong addresses and the like.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 239 Fayetteville Street, Raleigh?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the First Citizens Bank branch at 239 Fayetteville Street open on weekends?
No, this branch is closed on both Saturdays and Sundays.
Are there any holiday closures for this First Citizens Bank location?
Yes, the branch is closed on November 11, November 27, December 25, and January 1.
Does this First Citizens Bank location offer drive-through service?
No, this location does not offer drive-through service as it is closed every day for drive-through hours.
What types of banking products are available at First Citizens Bank in Raleigh Downtown?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Can I book an appointment online with First Citizens Bank at this location?
Yes, you can book an appointment online at https://outlook.office365.com/owa/calendar/RaleighDowntown@firstcitizens.com/bookings/.
What is the main phone number to contact First Citizens Bank at 239 Fayetteville Street?
The main phone number is +1 919-716-7050.
What nearby fitness options are available close to First Citizens Bank in Raleigh Downtown?
Nearby fitness options include CrossFit SERVE and Poyner YMCA, great places to visit before or after your banking needs.
Are there any nearby dining options near First Citizens Bank at 239 Fayetteville Street?
Yes, you can find dining options such as Mecca Restaurant, Subway, Bolt Bistro & Bar, and Coglin's nearby for a meal or coffee.
What other financial services are available near First Citizens Bank in Raleigh Downtown?
Nearby financial services include Carolina Huber (mortgage lender), PNC bank, Bills Be Gone Payday Loans, and North State Bank, which can complement your banking experience.