First Citizens Bank

2.6
16 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
4801 Capital Boulevard, Raleigh, NC
27616, United States

Hours

Reviews

2.6
16 reviews
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9
  • AA
    Abdulsalam
    Oct 15, 2025
    5.0
    we love this branch
  • JJ
    J.
    Aug 15, 2022
    1.0
    I have been a customer of this branch for years, but I did not use it except for savings and a safe box. Today, I tried to wire out money but I was fiercely faced by Gerry Gulliory who she claims to be the branch manager. She was trying to find any reason not to wire out the money. I can safely say that she is the rudest and the most ignorant banker that I have ever dealt with. I strongly believe that she has denied the service for a reason that should not be tolerated. As a result, I withdrew my money, closed my account, and took my business to another bank.
  • JJ
    Josh Jones
    Jul 11, 2022
    1.0
    Bank says 9:00 a.m. to 5:00 p.m. I get to the door at 4:56 p.m. they lock the door on me then I ride around to the drive-thru and it says open and then they shut the window on me and hit the close sign it ain't even 5:00 yet so why false advertising plus I'm a loyal customer I keep plenty of money in both accounts it does not seem right to me for y'all to say 9:00 a.m. to 5:00 p.m. if you don't stay open to 5:00 p.m.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 4801 Capital Boulevard?

First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

When is the drive-through service available at this First Citizens Bank location?

The drive-through at First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.