First Citizens Bank

4.1
9 reviews
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Business Details

24 Hanks Street, Pittsboro, NC
27312, United States
(919) 542-3335
https://locations.firstcitizens.com/nc/pittsboro/24-hanks-street

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
24 Hanks Street, Pittsboro, NC
27312, United States

Hours

Reviews

4.1
9 reviews
5 stars
7
4 stars
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3 stars
0
2 stars
0
1 star
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  • BA
    Brent Anderson
    Oct 24, 2025
    5.0
    I have banked with many large banks and always disappointed. With FCB, I always feel like they recognize me, provide speedy service and always meet me with a smile. I love the feel of a small bank with big bank response. Thank you FCB Pittsboro.
  • DD
    dummy dummy
    Aug 21, 2025
    1.0
    rude, terrible manager. very condescending. do not bank with these folks. First Citizens is an okay bank, but this branch in particular is no good.
  • LK
    Lyon Kellam
    Apr 4, 2023
    5.0
    The lady I spoke with was incredibly kind, and patient with me as I fumbled my way through my first ever attempt to deposit cash for my employer.
  • RT
    Reginald Tyson
    Jun 28, 2022
    5.0
    Great customer service. Always friendly. Know customers by name which demonstrates their willingness to show welcoming experience.
  • DW
    Debora Ward
    Apr 9, 2018
    1.0
    Giving 1 star only because zero star isn't an option. Made loan payments here, in person, for months without having to give an account number. Today the young, dark haired girl, with heavy eyeliner, who knows the account holder, refused initially to take payment. " Can't give you account info." I didn't want info, just wanted to make a payment, as I have been doing for months. She refused to take it because I wasn't account holder. What??? Got account holder, who she knew, & then she asked for his I.D.!!! No reason for her to pull this b.s. NOT a "hometown bank. She was throwing her authority around because she could. Arrogant, haughty, cold employee of 1st Citizens.
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Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Pittsboro?

First Citizens Bank in Pittsboro is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does this First Citizens Bank location offer drive-through service?

Yes, the Pittsboro location offers drive-through service Monday through Friday from 9:00 AM to 5:00 PM.