Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
30 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars0
1 star
14
- THTravis HarleyJul 10, 20255.0I had the pleasure of visiting the Pineville Truist branch and was blown away by the service. Abby Mathiason brought professionalism, care, and true leadership energy — exactly what you hope for when building business banking relationships. She made me feel like more than just an account. I also want to give a big shoutout to the young lady at the teller window who welcomed me with respect and presence. First impressions matter — and she set the tone perfectly. This branch carries something different. You feel it when you walk in. – Bogard Enterprises
- KKKJul 9, 20251.02nd time terrible experience with rhiddi. Terrible customer service.
- AJAndrea JohnsonApr 16, 20241.0If i could give no stars i would!! DO NOT TRUST THEM WITH YOUR MONEY!! They will hold your money saying it's fraud just to steal from you. Don't make the same mistake i did trusting them.
- CVChris VeronaMar 22, 20243.0Tellers are good but way understaffed. New manager never helps the tellers to clear the line. I visit this branch every Friday out of necessity. Frustrating hearing the tellers apologize to all the customers and seeing that the manager does everything possible to avoid helping staff and customers.
- HVHarold VelezNov 12, 20181.0Literally the worst bank I’ve ever had to deal with. And for some reason their ATMs are out of service most of the time
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Pineville?
The Truist drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new checking or savings account online at Truist?
Yes, you can open a checking or savings account online. Your debit card and checks will be mailed to you, or you can visit the branch to receive a temporary debit card immediately.
What are Truist's onsite branch hours?
Truist branch hours are Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and the branch is closed on Sundays.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments using your checking account.
What banking products and services does Truist offer at this location?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and online and mobile banking services.
How can I book an appointment at Truist Pineville branch?
You can schedule an appointment online at Truist's reservation site to meet with a banking specialist at the Pineville location.
What nearby stores can I visit after my appointment at Truist Pineville?
After your visit, you can explore several nearby stores including Tile Collection for home supplies, Rooms To Go Kids for furniture, and Men's Wearhouse for men's clothing and accessories.
Are there entertainment options near Truist Pineville?
Yes, nearby entertainment includes Dave & Buster's for food and games, and D&B Pineville 111 which offers arcade games and arts and entertainment options.
Can I combine my visit to Truist with shopping at outdoor or sporting goods stores nearby?
Yes, you can visit REI and DICK'S Sporting Goods, both located nearby, for outdoor gear and sporting goods shopping after your banking needs at Truist.
Is Truist Pineville a member of FDIC and an Equal Housing Lender?
Yes, Truist is a Member FDIC and an Equal Housing Lender, ensuring your deposits are protected and housing loans comply with fair lending laws.