Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
30 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars0
1 star
14
- THTravis HarleyJul 10, 20255.0I had the pleasure of visiting the Pineville Truist branch and was blown away by the service. Abby Mathiason brought professionalism, care, and true leadership energy — exactly what you hope for when building business banking relationships. She made me feel like more than just an account. I also want to give a big shoutout to the young lady at the teller window who welcomed me with respect and presence. First impressions matter — and she set the tone perfectly. This branch carries something different. You feel it when you walk in. – Bogard Enterprises
- BHBrittanie HeightDec 30, 20245.0This review is for the incomparable, Elizabeth "Liz" Loftis, Producing Sales Manager at Truist who is arguably the best mortgage specialist this side of the Mississippi. I came to Liz after another bank and loan officer dropped the ball...big time. My realtor talked to her colleagues and asked who the best person in the business was for the type of mortgage I was looking for and they all said Liz so she connected us. Initially, Liz was helping us do research so that we didn't run into the same problem on another property while I decided what to do about the other bank and loan officer. She never pressured me to switch. Instead she understood my hesitation, informed me of what value she could add to the deal and was sure to let me know that she was here for me regardless of my decision. She was so helpful, knowledgeable, prompt and thorough that it became painstakingly clear who deserved my business and who did not. I made the switch to Liz. She and her assistant Laura were on it every step of the way. When I found my home, Liz worked tirelessly to make the deal come to fruition even when a colleague of hers took over as he was the preferred lending agent for the builder. She collaborated with him and remained a contact person for me to ensure the deal went smoothly. Every time I called or texted, she would call back or return my text, no matter what. Each communication was detailed and she was always solutions oriented despite any challenges we faced. I would recommend, Elizabeth "Liz" Loftis to absolutely anyone looking to buy a home. Her knowledge, professionalism, ability to empathize and provide solutions are just some of the things that make her the best in business.
- AJAndrea JohnsonApr 16, 20241.0If i could give no stars i would!! DO NOT TRUST THEM WITH YOUR MONEY!! They will hold your money saying it's fraud just to steal from you. Don't make the same mistake i did trusting them.
- STSaurabh TyagiNov 3, 20221.0Extremely unprofessional, visited there twice to open an account but they won’t bother. Never going to this place again.
- HVHarold VelezNov 12, 20181.0Literally the worst bank I’ve ever had to deal with. And for some reason their ATMs are out of service most of the time
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Pineville?
The Truist drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new checking or savings account online at Truist?
Yes, you can open a checking or savings account online. Your debit card and checks will be mailed to you, or you can visit the branch to receive a temporary debit card immediately.
What are Truist's onsite branch hours?
Truist branch hours are Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and the branch is closed on Sundays.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments using your checking account.
What banking products and services does Truist offer at this location?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and online and mobile banking services.
How can I book an appointment at Truist Pineville branch?
You can schedule an appointment online at Truist's reservation site to meet with a banking specialist at the Pineville location.
What nearby stores can I visit after my appointment at Truist Pineville?
After your visit, you can explore several nearby stores including Tile Collection for home supplies, Rooms To Go Kids for furniture, and Men's Wearhouse for men's clothing and accessories.
Are there entertainment options near Truist Pineville?
Yes, nearby entertainment includes Dave & Buster's for food and games, and D&B Pineville 111 which offers arcade games and arts and entertainment options.
Can I combine my visit to Truist with shopping at outdoor or sporting goods stores nearby?
Yes, you can visit REI and DICK'S Sporting Goods, both located nearby, for outdoor gear and sporting goods shopping after your banking needs at Truist.
Is Truist Pineville a member of FDIC and an Equal Housing Lender?
Yes, Truist is a Member FDIC and an Equal Housing Lender, ensuring your deposits are protected and housing loans comply with fair lending laws.