At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I do not leave a lot of reviews, but I can not believe how friendly everyone was in this bank today. Everyone I encountered said hello with a smile, and was friendly. I even made a comment or 2 about how I need to move to Pinehurst and bank with this Truist branch. The young lady who helped me (Isabelle?) was incredible. Very nice job at this branch! 👏
CM
Carol McDuffie
Jun 2, 2025
1.0
I've waited over 2 years to write this review. Till the anger had passed. My 90 year old aunt had an account with the Truist bank in Aberdeen (closed since). She had placed a cousin on the account as POA. My 90 year old aunt became unhappy with some things she figured out my cousin was doing and decided to come into the bank and remove her name from the account as POA. She went during her lunch because she still owned and operated a business at 90. Worked hard for every dime she had in this bank. Old school. The man who handled her account told my 90 year old aunt to come back another day because he was heading to lunch. Well, she never made it back because she fell and hit her head, and this same cousin persuaded the family not to take any life-saving matters. She starved to death. Said cousin cashed out her account with hundreds of thousands of dollars. One would think a person would be able to handle such a simple need for an elderly lady in a timely manner. One who was manipulated. May she rest in peace! She was priceless. She would be rolling over in her grave. Get your affairs in order! Do not delay. Today could be your last day. Never take a minute for granted! And most certainly, bank with a bank that takes care of your needs with kindness and urgent concern!
BM
Brooke M
Apr 3, 2025
1.0
I deposited a check February 27th. Two bank tellers lifted it up for all to see and asked how I got it, and why I had it. My brother DIED. They told me it would have a 7-10 day hold, no problem. Fast forward to 2 months later, they took my entire account with no path for recovery. This is absolutely ILLEGAL!!!! And of course no one answers the phones. Thank you Truist for stealing my money and adding stress to a grieving family. There couldn’t be a worse bank. Will someone call me now that I’ve posted a review? Doubtful. Go elsewhere, everyone.
Update: No response from this Truist, nor a Truist in Fayetteville, nor the fraud department, corporate, nothing as of 4/22/25.
CB
Cat Bird
Mar 20, 2025
1.0
Unbelievable. My friend has 3 Truist accounts. Tried to get money transfer to checking. A month later and multiple contacts not done. Nobody answers phone, does not return calls. Needs money to pay bills
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Pinehurst, NC?
Truist in Pinehurst is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the Truist drive-through service available?
The drive-through at Truist operates Monday through Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts can I open at Truist?
Truist offers various accounts, including checking accounts for daily transactions and savings accounts designed to help you save for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone, or in person at the branch. Online applications require waiting for your debit card and checks by mail. Visiting a branch allows you to receive a temporary debit card immediately. Phone support is available Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
Where is Truist located in Pinehurst, NC?
The Truist branch is located at 50 Aviemore Dr, Pinehurst, NC 28374, in Moore County.
Can I schedule an appointment to visit Truist Pinehurst?
Yes, you can schedule an appointment online via their reservation website.
Are there other banks or ATMs near Truist Pinehurst?
Yes, nearby you can find a BB&T ATM and PNC bank, which offer convenient options for banking and ATM services near Truist.
What schools are near the Truist branch in Pinehurst?
Cameron Elementary School is located nearby, which may be convenient for families visiting Truist or attending school events.
What healthcare facilities are close to Truist Pinehurst?
Nearby healthcare facilities include Cape Fear Orthopedics & Sports Medicine, Leslie C. Murphy, MD, The Laser Institute of Pinehurst, and Pinehurst Medical Clinic, among others, providing numerous medical services close to the bank.