Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours for Truist in Pilot Mountain?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Pilot Mountain open for in-person services?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday until 6:00 PM. It is closed on weekends.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by calling customer service at 844-4TRUIST. Note that CDs can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking and savings accounts that cater to day-to-day transactions and saving goals respectively. You can choose the best option based on your needs.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account funds.
What services can I find at the Truist branch in Pilot Mountain?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, cash management, foreign currency exchange, and more, some available by appointment.
Are there any nearby ATMs to the Truist branch in Pilot Mountain?
Yes, the BB&T ATM is nearby, which can be convenient for cash withdrawals or deposits if you prefer not to use the branch's drive-through or visit hours.
What places can I visit for refreshments close to the Truist branch?
Main Street Coffee LLC is nearby, offering coffee, ice cream, and smoothies. You can enjoy a beverage before or after your visit to Truist.
Are there any local landmarks or historical banks near Truist in Pilot Mountain?
Yes, the Bank of Pilot Mountain nearby serves as both a landmark and museum, giving a glimpse into local history, which you might want to explore around your visit.
Can I find beauty and hair services near Truist in Pilot Mountain?
Yes, The Hair Cottage and Myriam Haircolorist Salon are nearby, providing convenient options for hair and beauty services before or after your banking needs.