Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
10 reviews
5 stars
4
4 stars0
3 stars0
2 stars
1
1 star
5
- SASusan AllenJul 14, 20255.0Wonderful customer service. Kimberly helped me get an issue resolved. She was very pleasant and informative. Thank you Kimberly.
- NMNathan MeeceMar 27, 20252.0Went by ATM and it was out of service. Second time in a week. What's the use of having a ATM if it is constantly not working. You have got to do betterTruist.Its the only way to check my debit card balance since the new card doesn't allow you to call on the phone like the old one did. Need to put that option on the new card. You make things worse by trying to make things better. As they say , If it ain't broke, don't fix it.
- MCMark ClarkFeb 20, 20255.0The ladies are always super helpful and address you by name with a smile. I don’t get all the bad reviews. Truist in general sucks as a bank but it’s not these ladies fault. The company overall cares little about the customer anymore and more about protecting themselves. This is the only branch I’ll go to in Wayne County as a matter of fact. If you want terrible service with smug attitude why don’t you visit your local Goldsboro branch off William Street. Then you’ll see terrible customer service in action.
- JCJay CowanMar 19, 20181.0Extremely unprofessional uncaring front counter staff that take away from all the hard workers done to build customer relationship by the bankers.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Pikeville, NC?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone, or in person at a branch. Online applications may take a few days for your debit card and checks to arrive, while in-branch openings provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital purchases and in-person payments using funds from your checking account.
What financial services does Truist provide?
Truist provides deposit transactions, retail and business loans, credit cards, mortgages, insurance, investment and wealth management services, international and retail wire transfers, treasury and trust services, and foreign currency exchange.
Are there any nearby banks or ATMs close to the Truist Pikeville branch?
Yes, nearby banks and ATMs include BB&T, another Truist location, and LibertyX Bitcoin ATM, which also offers currency exchange services. These can be useful if you need banking services or cryptocurrency transactions before or after your visit.
What dining options are near Truist Pikeville for a meal before or after banking?
Nearby dining options include John’s Pizza for pizza and American food, Hardee's for fast food and burgers, First Brew for bar and restaurant services, John’s Grill for pizza and American dishes, Pizza Inn, and Pikeville Dawg House for hot dogs and fast food.
Are there convenient places for shopping or essentials near Truist?
Yes, near Truist you’ll find Pikeville Mini Mart for gas and groceries, Dollar General for discount shopping, Red Devil Hardware for hardware supplies, and UPS Authorized Shipping Provider for shipping and courier services.
Does Truist offer business banking services?
Yes, Truist provides business checking accounts, business loans, and related financial services tailored for small and large businesses.
How can I make an appointment with Truist Pikeville branch?
You can schedule an appointment through Truist's reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.