Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
24 reviews
5 stars
6
4 stars
1
3 stars
1
2 stars
1
1 star
15
- JSJohn SmithDec 6, 20255.0This branch has had a complete turnaround! Staff is very friendly helpful and very welcoming. New manger and new bankers and tellers! Amazing!!
- CCC CARTERJun 27, 20221.0I had to give 1 star for the site to allow me to post a review. Even the 1 star is not deserved. I visited this bank last Thursday for my mother, who had surgery on Wednesday. She has breast cancer, and she is unable to get out. She asked me to deposit $200 into her account. The teller told me I was not allowed to deposit cash if I wasn't on her account. This is why I use state employees bank. The blonde headed teller was nothing but rude to me. Not only was she rude, she deposited a check into the wrong account, but I wasn't allowed to deposit cash. The day I visited this bank, my mom had recieved life changing, devastating, news. I am her only child, and her family is far away. Had the teller not focused so much on being rude to her customer, she may have deposited the check into the right account. I've never had a bank tell me I cannot deposit cash. This teller does not need to deal with the public. You never know what someone is experiencing in life, it's much easier to be kind. Shame on this bank for allowing her to serve the public with her rudeness on display. Because I work for the largest healthcare system in NC, I have shared my experience with as many people as possible. I've convinced my mother to change her bank to people that are not so rude.
- HHHsbMar 18, 20221.0This place is just terrible...tellers are rude and want to do as little work as possible and managers are showing them best way to do nothing...banks should be all about customer service as that is their business...at truist I think that has been dumped by the wayside ...count me as an ex-customer...
- DSDiana StraderDec 2, 20152.0my experience with suntrust has been less than favorable... the atm at the stokesdale nc location is broken at least once a week for the last six months... this bank charges a fee of 2.50 to use other atms.. but what choice do I have when 30 percent of the time I cant get any cash unless the bank is open. I live in a very rural area so I cant just go down the street to another location. I have complained to the people working in the bank and I just get oh we are so sorry .. or they tell me I can go to walnut cove which is an extra 20 min from my house and of course not at all the way I need to go ...but no results.. I truly miss the days where customer service was important...
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 8002 Marketplace Dr, Oak Ridge?
The Truist drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a checking or savings account at this Truist branch online or only at the branch?
You can open both checking and savings accounts online, but certificates of deposit (CDs) must be opened at a branch.
How can I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What services does this Truist location offer?
This Truist branch offers deposit transactions, credit and business loans, mortgage loans, insurance, investment, treasury, trust services by appointment, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What are the main banking products available at Truist Oak Ridge?
Products include checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, online and mobile banking, and wealth management.
When is the Truist branch at 8002 Marketplace Dr closed?
The branch is closed on Saturdays and Sundays.
Which nearby ATMs are available for Truist customers in Oak Ridge?
A Truist ATM and the Coinme ATM offering currency exchange services are nearby for convenient cash access.
Are there any nearby places to get car maintenance or fuel close to Truist Oak Ridge?
Yes, nearby options include Strickland Brothers 10 Minute Oil Change, Valvoline Express Care, Shell gas station, and Village Store gas station and convenience store.
Where can I find nearby restaurants to visit before or after banking at Truist Oak Ridge?
Nearby restaurants include McDonald's, Wendy's, Rio Grande Kitchen & Cantina, and Nonna Teresa Eatery for a variety of dining options.
If I need insurance services near Truist Oak Ridge, where should I go?
Oak Ridge Insurance Services is located nearby and can assist with auto insurance and other insurance needs.