Truist

2.0
22 reviews
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Business Details

8002 MARKETPLACE DR, OAK RIDGE, NC
27310, United States
(336) 441-3010
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8002 MARKETPLACE DR, OAK RIDGE, NC
27310, United States

Hours

Reviews

2.0
22 reviews
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15
  • HP
    Hunter Pegg
    Jun 25, 2025
    1.0
    I wish I could give this bank 0 stars. They have no idea what is going on. Could care less when they screw up. Obviously the constant new employees every other week should have been a sign. They screwed up with my business account and now with my personal accounts. I would advise everyone to stay far away from this branch and truist as a whole.
  • MP
    Myron Pearman
    Aug 10, 2024
    1.0
    Elderly Beware!!! Truist and specifically Oak Ridge Truist cannot be trusted or counted on to protect your accounts.Allowed $82,000 to be stolen from incapacitated 84 year old and will not provide credit for $31,000 of charges they should have stopped and then when complained retaliated by involuntarily closing the deceaseds accounts and holding the remaining funds they did not allow to be held hostage. Abhorrent treatment!
  • HH
    Hsb
    Mar 18, 2022
    1.0
    This place is just terrible...tellers are rude and want to do as little work as possible and managers are showing them best way to do nothing...banks should be all about customer service as that is their business...at truist I think that has been dumped by the wayside ...count me as an ex-customer...
  • DR
    Donna Richards
    Nov 11, 2021
    1.0
    I have used SunTrust for years. Not for much longer. Last night their SunTrust app and website switched over to Truist. I can access the website on my computer but I cannot download their new app. It says my phone is not compatible. I have a 2020 Motorola with Android 11. According to their own specs my phone must be Android 8 or higher. I had no problem with my SunTrust app but now I can no longer do mobile deposits, etc. When I called customer service they had no clue why my phone is not compatible and just kept saying they were sorry. As soon as I make a decision on which bank to go to I will be taking my business elsewhere. I will tell everyone I know to never bank here.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.