Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
16 reviews
5 stars
6
4 stars
2
3 stars0
2 stars
2
1 star
6
- BWBonita WebbSep 5, 20251.0Slowest bank in the world. One car ahead of me in drive through and it took 30 minutes.
- JNJordan NicholsJun 12, 20252.0It's like you have beg these people to let people handle your money. It's the weirdest dynamic I've ever seen. I've had some okay encounters with the tellers, but I've tried to reach management 4 times in the past 2 days and have gotten no response. Luckily other branches are an option.
- BLBeach is the Life!Jun 5, 20255.0The ladies here went over and above in helping open up new accounts. We appreciate your time and professionalism.
- SGScott GreathouseDec 30, 20231.0I generally do not give bad reviews. But truist is the worst. This branch especially.
- RRrick ryanMay 17, 20221.0Called (3 times) and left messages re opening a new account in addition to another active account we currently have. Finally got through (no one ever returned our call) and was told to just “come down anytime “. Upon arrival we were told to wait for a banker. Waited 30 minutes, the banker comes out of her office and states”no, you need an appointment”. No one else even waiting in the branch. Will be closing our current account and certainly not giving them another. Zero customer service in person and they don’t return calls. Save yourself the frustration and go elsewhere.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at Oak Island?
Truist Oak Island branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Does Truist offer drive-through services, and what are the hours?
Yes, Truist Oak Island offers drive-through services Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday from 9:10 AM to 5:00 PM, and Friday until 6:00 PM. The drive-through is closed on weekends.
Can I open a new checking or savings account online with Truist?
Yes, you can open a new checking or savings account online. After opening your account online, you'll receive your debit card and checks by mail. Alternatively, visiting a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to use it for digital purchases and in-person payments linked to your checking account.
What types of financial products does Truist Oak Island offer?
Truist Oak Island offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage services, Online and Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Are there any additional services Truist provides by appointment?
Yes, Truist offers Trust Services, Leasing Services, and Cash Management services by appointment.
How can I make an appointment at Truist Oak Island branch?
You can make an appointment by visiting Truist's online reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
What nearby places can I visit before or after banking at Truist Oak Island?
Nearby you can visit Winey Bears Country Store for gifts, Bob's Dogs for quick dining, or enjoy the convenience of nearby gas stations like BP and Kangaroo Express. These spots offer easy access around your banking errands.
Are there other banking options near Truist Oak Island?
Yes, nearby banking options include First Citizens Bank and BB&T ATM which can be convenient if you need additional banking services or ATM access around the area.
What other local services are convenient to Truist Oak Island for residents?
Nearby services include property management and holiday rentals by Oak Island Accommodations and iTrip Oak Island-Southport, real estate agents like SOHO Islands Real Estate and Century 21 Collective, as well as health services like Coastal Cape Fear Eye Associates.