First Citizens Bank

2.3
16 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
7045 Highway 70 East, Newport, NC
28570, United States

Hours

Reviews

2.3
16 reviews
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  • SZ
    Steven zeigler
    Jul 17, 2025
    1.0
    After trying to help this branch my debit card was frozen by the senior teller. Was told they tried calling me four times without a return call so they freeze my debit card like I sit on my phone all day. While on the phone with their call center they still refused to lift freeze which the call center did for me. BEWARE OF THIS BUNCH IN NEWPORT.
  • DC
    Dianne Castillo
    Jul 9, 2025
    5.0
    Jorge did an amazing job helping my family, and I open an account! Very patient, knowledgeable, and trustworthy. Jorge is a great banker!
  • HH
    Hungry Hippo
    Jun 16, 2025
    1.0
    This review is for First Citizens as a whole, NOT this particular bank. I cant suggest this bank if you are into money transfers you will be waiting DAYS. Even with small money instant transfers.
  • JJ
    Jim Jim
    Jun 2, 2025
    1.0
    This bank doesn't care! I have missing money from my account and I can't get any solid responses from any manager... I am going to formally file a complaint with banking regulators, I feel I have sufficient proof .....
  • NN
    NJLEGEND
    Aug 29, 2023
    1.0
    Ann, is the absolute worst most unprofessional teller i’ve ever spoken with with. she told me other customers dont have an issue because they’re not living “paycheck to paycheck” . what an absolute disgrace. how dare you talk down to people who are just trying to make it by and take care of children. she should be ashamed of herself and definitely should not work here in our community.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Newport?

First Citizens Bank in Newport is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services?

Yes, the drive-through at First Citizens Bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.