Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
13 reviews
5 stars
6
4 stars0
3 stars0
2 stars
2
1 star
5
- BSBrian StewartMay 30, 20251.0This use to be a great bank. However, in the last year they are a shell of their old self. Everyone that was good has left to go to other banks. I called 4 times in one week needing assistance. No one answered so I left a voicemail. No one ever called me back. So then I went into the branch & wanted to tell them my frustrations but no one cared. They told me the branch manager would be in after holidays and would reach out. That was over a week ago and I haven’t heard from them yet! I will be changing banks!
- AEAmanda EllsworthMay 23, 20251.0Been having problems with my cards. Went to use it and all of sudden it declined and( after using the card for) says the expiration's wrong. Wrong? I asked her how something like this would happen she said I can't answer that.
- PSPeder SahlinApr 20, 20241.0Avoid this bank. Currently I am filing complaints with the Federal reserve bank against them. I deposited 2 cashier's checks that were identical. They decided to hold one for over a week in violation of banking laws. I have had a lot more issues with them, the issues are their corporate policies that appear to try to increase profitability by holding on to its customers funds for as long as possible by hook and crook. The branch is nice but the bank itself is terrible.
- BFBay Bush FarmsMay 4, 20221.0Ever since Truist took over, it's been a hassle doing business with this bank. Have called twice this morning, can't get a human on the phone. The wait to speak to a human is over 60 minutes. Last time I was there in person, it was by appointment only. Hey, covid is OVER, let the customers back in the building. About to pull my funds out and take them to a higher quality institution... if I can ever get my call through.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist bank in New Bern, NC?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What banking products does Truist offer at this location?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account at Truist and do I get a debit card immediately?
You can open a new account online, by phone, or in person at a branch. If opened online, your debit card will arrive by mail in a few days, but visiting a branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account.
What services are available by appointment at Truist?
Services by appointment include trust services, leasing services, and cash management services.
Is the Truist bank in New Bern a member of FDIC and an Equal Housing Lender?
Yes, Truist is a Member FDIC and an Equal Housing Lender.
Where is Truist located in New Bern, NC and what is the main contact number?
Truist is located at 375 S Front St, New Bern, NC 28560, and the main phone number is +1 252-638-7100.
What nearby places can I visit before or after visiting Truist bank?
Nearby you can visit The Next Chapter Books and Art for books and art, New Bern Coffee Roasters for a coffee or smoothie, and Captain Ratty's, a local seafood and American restaurant.
Are there nearby real estate services around Truist bank?
Yes, CENTURY 21 Zaytoun-Raines, Chuck Flanagan Coldwell Banker Realty, and Move To New Bern with Meredith and Becky are nearby real estate services that may assist you with buying or selling property.
Is there a nearby chamber of commerce or community center near Truist?
Yes, the New Bern Area Chamber of Commerce is nearby and can provide information on local businesses and community resources.