Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
23 reviews
5 stars
16
4 stars
1
3 stars0
2 stars
3
1 star
3
- TBTemia BrownDec 6, 20251.0I have been banking with state employees for over 4 years and I’ve never been treated how they treated me at any other branch I recently fell behind on my loan I am human I go through things but at the end of the day I still put money towards it but I guess it wasn’t enough for them so instead of them trying to work things out with me they put me on blast in front of the whole branch questioned me about my lifestyle and treated me like I wasn’t even a customer they talked to me so poorly and made it seem like I was trying to run off with the money that I’m currently trying my best to pay off they stereotyped me and didn’t care about how they went about the situation and they don’t give any privacy they leave the door wide open the manager for the loans kept raising her voice at me and talked to me like I was child And it’s one lady at the far end at the window at the drive thru she is rude as hell too she was the first one to say anything rude to me all because I had my window rolled up while she was trying to get my attention and she went crazy on me and they let her I thought talking talking to the manager would work but she took up for her co-workers they basically ganged up on me . After I finish paying this off I will be finding me another bank, they don’t treat us people equally .
- RBRick BNov 21, 20255.0Always a pleasure to work with
- JGJames GrayApr 16, 20252.0This branch while convenient to my location, is by far, the worst for customer service. In my experience, when entering the establishment, you get a look of "here comes another one". Never a warm greeting when entering or leaving. If you do have a business transaction between prepared to spend the better part of your day. Do yourself a favor and use the branch on Glenburnie. Totally different experience.
- CAChristopher Brian AlphinMar 16, 20182.0Currently this is a brand new branch conveniently located right off Highway 70 downtown New Bern. This place although Spacey, & roomie is horribly staffed. Friday afternoon at 4:30pm only 2 front cashiers working and 1 drive thru cashier. There are 7 available spaces in the front for cashiers and 4 drive-through lines available. They need to have more staff up front especially on Friday afternoons. Update: 7/20/18 Friday afternoon 4:30 only one cashier up front and one on drive thru. I'm standing in line for 13 minutes waiting....
Frequently Asked Questions About State Employees’ Credit Union
What are the regular business hours of State Employees’ Credit Union at 201 Howell Rd, New Bern, NC?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is State Employees’ Credit Union open on public holidays?
The branch is closed on major holidays including November 27-28, December 24-25, and January 1.
What services does State Employees’ Credit Union provide?
They offer checking and savings accounts, education and retirement savings, loans including auto and personal loans, mortgages, credit cards, insurance products, and investment accounts.
Does the branch have any special accommodations for accessibility?
Yes, the branch has wheelchair accessible entrances and parking available for customers.
How can I contact State Employees’ Credit Union in New Bern via phone or email?
You can call them at +1 252-636-1818 or email NewBern-HowellRoad@ncsecu.org for inquiries.
Where is State Employees’ Credit Union located?
The branch is located at 201 Howell Rd, New Bern, NC 28562, USA.
Are there any ATMs near State Employees’ Credit Union in New Bern?
Yes, CashPoints® ATM and Coinme ATM with currency exchange services are nearby for convenient access to cash and currency exchange.
What nearby dining options can I visit when coming to State Employees’ Credit Union?
Outback Steakhouse is a nearby restaurant where you can enjoy a meal before or after your visit to the credit union.
Are there any parks or recreational areas close to State Employees’ Credit Union?
Yes, New Bern River Walk and Jack's Island at Lawson Creek Park are nearby parks where visitors can relax and enjoy the outdoors.
Can I find accommodations near State Employees’ Credit Union if I am visiting from out of town?
Yes, nearby hotels include Bridgepointe Hotel and Marina, DoubleTree by Hilton New Bern - Riverfront, and Tryon Riverfront Inn New Bern, Tapestry Collection by Hilton.