Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
28 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars0
1 star
6
- KTKyla ThorntonAug 13, 20251.0Terrible customer service. Whoever I talked today, needs to do better.
- MLMule Material Handling LLCMay 6, 20241.0Customer service is a very disrespectful. Just like the other comments mention. I simply ask for suggestions on what to do and get pretty much made fun of on the phone. Specifically by a lady named Cathy. I have been with SECU for over 10 years, but I switched a few months ago after selling my home and now have over 200k sitting in someone else’s bank because of how standard practice this behavior is now with the SECU across the board it seems. I use to love this place, it was my first bank. Customer service like this has ruined this entire institution if you ask me. This bank needs to remember, that isn’t their money they are renting out, it’s ours. They should start showing some more respect on the forefront like they used to, before we built them the mansions they work in now.
- SDSteven DunawayMar 23, 20235.0On point
- RGRobert GaroldsDec 21, 20224.0Nice professional people that will aid you quickly...
- SSSean StewartllOct 1, 20221.0If I could give them less of a star I would. So they say if you deposit a check by one business day your money will be in you account its all lies we had to call to find out it won't be here till Tuesday that's 4 days to wait. We have a three month old how are the working people supposed to feed there child if they false advertise about your deposit. If it takes one business day then they need to make it one business day not 4. So I would not use this bank use Wells Fargo or wood forest atleast they don't lie aboit your deposits
Frequently Asked Questions About State Employees’ Credit Union
What are the regular business hours for State Employees’ Credit Union at 3001 Elizabeth Ave, New Bern?
The State Employees’ Credit Union branch at 3001 Elizabeth Ave is open Monday to Friday from 8:30 AM to 5:30 PM and closed on weekends.
Is State Employees’ Credit Union at Elizabeth Ave open on holidays?
This branch is closed on major holidays including November 27-28, December 24-25, and January 1.
What services does State Employees’ Credit Union provide?
They offer a variety of financial services including checking and savings accounts, education and retirement savings, mortgages, loans, credit cards, and insurance products.
Is the State Employees’ Credit Union branch accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking available.
Who owns State Employees’ Credit Union and how long has it been established?
It is a not-for-profit financial cooperative owned by its members, serving employees of the State of North Carolina and their families since 1937.
How can I contact the State Employees’ Credit Union branch on Elizabeth Ave?
You can call them at +1 252-638-3641 or email newbern-elizabethave@ncsecu.org for inquiries.
What nearby restaurants can I visit before or after my appointment at the State Employees’ Credit Union?
Nearby dining options include La Rosa, an Italian and Mexican restaurant, Nikola's Italian restaurant, and Roots Asian Restaurant, all located close to the credit union.
Are there any ATMs close to the State Employees’ Credit Union branch at Elizabeth Ave?
Yes, the CashPoints® ATM is nearby for convenient withdrawals and deposits.
What nearby community services or professional organizations are located near State Employees’ Credit Union?
Nearby are the Washington-Beaufort County Board of Realtors and the Home Builders Association of Craven and Pamlico Counties, which provide real estate and contractor services respectively.
Can I find beauty and wellness services near the State Employees’ Credit Union branch?
Yes, near the branch you can find Girlfriendz Salon, Emerald Nails & Spa, Spa Lumière, Radiant Rejuvenation and Wellness, and Bern City Ink offering various beauty and wellness treatments.