Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- CPCharity Quinonez PhotographyJul 3, 20235.0Ladies went above and beyond at the end of a long day when I came in with 2 toddlers and a newborn. its the little things that take customer service from service to caring. Thank you ladies!
- GDGinny DorringtonMar 24, 20231.0Refused to change a $100 bill because I wasn't a customer. Dreadful service. I was the only one in there
- CMChelsea MDec 6, 20212.0I drove through their ATM this morning and withdrew $40. I then parked and walked inside to have the $20.00 bills broken down into $5s and $1s. The teller started breaking down my bills and then asked me my name. Once she realized I wasn’t a bank member, she gave me back my money and said “I’m sorry, we don’t just give money to non members.” I was confused because I had just pulled money from their ATM, about 20 feet from where she stood. We use a military bank (as do 90% of the community here) and our branches are few and far between.
- KBKelly BoswellSep 3, 20215.0The customer service at this location is great! Only 1 complaint and that is I think they close too early on Friday's. Most banks stay open until 6:00.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 2060 Waterscape Way?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the First Citizens Bank location at 2060 Waterscape Way open on public holidays?
This branch is closed on major holidays such as November 11, November 27, December 25, and January 1.
Does First Citizens Bank offer drive-through services and what are its hours?
Yes, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Where is the First Citizens Bank located in New Bern, NC?
It is located at 2060 Waterscape Way, New Bern, NC, 28562, USA, in the Carolina Colours area.
What types of banking products and services does First Citizens Bank offer at this location?
This branch offers checking and savings accounts, personal lending, home equity, credit cards, business checking and lending, merchant services, and online/mobile banking.
How can I schedule an appointment or reservation with First Citizens Bank?
You can book appointments through their online reservation system at https://outlook.office365.com/owa/calendar/CarolinaColours@firstcitizens.com/bookings/
Are there nearby dining options I can visit before or after banking at First Citizens Bank?
Yes, nearby dining includes Coastal Cravin' Bagelry for bagels and bakery items, Starbucks for coffee and smoothies, and ZENSHI Handcrafted Sushi for sushi and dining.
Can I access other financial and postal services near First Citizens Bank at 2060 Waterscape Way?
Yes, The UPS Store 7348 is nearby for printing and shipping services, and Coinme and Western Union offer currency exchange and money transfer services.
Is there convenient ATM access near the First Citizens Bank location?
Nearby ATMs include First National Bank ATM and BB&T ATM, providing additional cash withdrawal options close to the bank.
What other nearby amenities are available around First Citizens Bank for customers?
Customers can find grocery shopping at Harris Teeter, beauty services at Luxury Nails Spa and Halo Salon, healthcare at Med First Primary and Urgent Care, and pet services at Verdigris Pet Hospital nearby.