Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- EOEric OlahSep 3, 20243.0The first time I encountered a rude First Citizens Bank teller was the day I came here. I will be going to the other side of town from now on.
- MRMichael RainesSep 16, 20165.0I have used First Citizens for many years and I am very satisfied with the customer service they provide. If I need a loan they are always very helpful and I have numerous account with this bank. I switched to First Citizens after a bad experience with another bank and I am very happy I did. Thank you for the excellent service.
- LALaura AlvarezDec 4, 20151.0There is no ATM even though they listed themselves on Google as having one.
- OMOliver MooreSep 5, 20155.0I moved to New Bern from Florida and walked into the First Citizens Bank without any introduction. I chose First Citizens because it had been top rated by Forbes Magazine. Having banked my professional life at giant Citibank I was pleasantly surprised at the warm welcome I received. From opening checking accounts to arranging home financing, the process could not have been more efficient. Everyone I dealt with could not have been friendlier. Learning that I was an avid boater, my mortgage specialist even went to the trouble to introduce me to the regional vice president who shares my love of the water and things that float on it. Bottom line: a fabulous bank! Oliver Moore
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 305 Broad Street in New Bern?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is First Citizens Bank open on major holidays?
No, the bank is closed on holidays including November 11, November 27, December 25, and January 1 as per holiday hours.
What types of products does First Citizens Bank provide?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What specialized services are available at this First Citizens Bank branch?
Services include Mortgage Banking, Investment Advising, and Commercial Lending.
Where is First Citizens Bank located in New Bern?
It is located at 305 Broad Street, New Bern, NC 28560, United States.
Can customers schedule appointments at First Citizens Bank's New Bern location?
Yes, appointments can be booked online via their booking URL.
What nearby financial institutions are close to First Citizens Bank at 305 Broad Street?
Nearby banks include another branch of First Citizens Bank and PNC Bank, which customers might visit for additional financial services.
Are there dining options near First Citizens Bank in New Bern?
Yes, nearby eateries include Bear Towne Java coffee shop, Cafe Bella, The Chelsea American restaurant, Cow Cafe, and Bella's Cafe & Catering, ideal for grabbing a meal or coffee before or after banking.
What nearby community and legal services can customers access around First Citizens Bank?
Nearby services include New Bern Court Reporters, Eastern NC Low Cost Bankruptcy Center, and Greene Wilson Crow Trial Lawyers for various legal assistance needs.