A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Very disappointing. Feels like a morgue. No one greets you. You wait in the corridor , even with no customers around. Very unfriendly place.
MT
maggie Towell
Jul 17, 2023
5.0
We have been with the credit union for over 25 yrs and they have always come through for us… Thank you Evelyn in Murphy for your help..
DF
Dale Fackler
Jun 8, 2023
5.0
I have been banking here for 16 years and they are the best bank I have ever been apart of, they don't try and bounce your checks like truist dose and all the other banks do to make extra money from you at $40 a pop.
CW
Christian Wilson
Apr 27, 2020
1.0
Honestly I’m not sure why we even continue to bank here anymore. When we first started banking here was a pleasant experience and people were willing to work with you in a timely manner and the customer service was great. Over the last two years every single time we have been in this bank we have left unhappy. When we have moved we have had to sign documents more than once about an address change we have to wait extremely long periods of time to get anything done. When we are told simple tasks should take 15 minutes its an hour and a half away or longer. Do yourself a favor and bank somewhere where they are genuinely interested in keeping your business.
Frequently Asked Questions About State Employees’ Credit Union
What is the address and contact information for State Employees’ Credit Union in Murphy?
The Murphy branch of State Employees’ Credit Union is located at 1297 Andrews Rd, Murphy, NC 28906, US. You can contact them by phone at +1 828-837-5054 or email at murphy@ncsecu.org.
What are the operating hours for the Murphy SECU branch?
The Murphy SECU branch is open Monday through Friday from 8:30 AM to 5:30 PM. It is closed on Saturdays, Sundays, and major holidays including Thanksgiving and Christmas.
What types of financial products does State Employees’ Credit Union offer?
SECU offers a variety of financial products including Checking Accounts, Savings Accounts, Education Savings, Retirement Savings, Investment Accounts, Credit Cards, Mortgages, HELOCs, Refinancing, Special Mortgage Programs, Auto Loans, Personal Loans, and several types of Insurance.
What special services are available at the Murphy SECU branch?
Special services provided include Foreign Currency exchange, Notary services, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
Is the Murphy SECU branch accessible for customers with disabilities?
Yes, the Murphy SECU branch has a wheelchair-accessible entrance and wheelchair-accessible parking to accommodate customers with disabilities.
What is the history and mission of State Employees’ Credit Union?
Founded in 1937, SECU is a not-for-profit financial cooperative owned by its members, dedicated to providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
How can I learn more about SECU's mission and values?
You can learn about SECU's mission by visiting their mission statement page at https://www.ncsecu.org/AboutSECU/MissionStatement.html which emphasizes 'There is a difference!'
Are there nearby ATMs available for convenient access to cash?
Yes, near the Murphy SECU branch you can find CashPoints® ATM and other ATMs at nearby State Employees Credit Union locations for convenient cash access.
What nearby places can I visit for food or coffee before or after my SECU visit?
Nearby you can visit KFC for fast food or Corner Coffee Company for coffee. Additionally, Hershey’s Ice Cream Store offers ice cream and smoothies for a treat.
Are there any nearby retail or service stores where I can run errands around the SECU branch?
Yes, nearby stores include Sears Hometown Stores for appliances, Selectel Wireless or Cell Plus for mobile phones, UPS Access Point for shipping needs, and Save A Lot for grocery shopping.