Truist

2.7
44 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4015 DAVIS DR, MORRISVILLE, NC
27560, United States

Hours

Reviews

2.7
44 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
2
1 star
23
  • BC
    Barbara Cosgriff
    Sep 2, 2025
    5.0
    Great service. Very welcomimg welcoming
  • GC
    Gopal Cohen
    Jun 6, 2024
    1.0
    The employees seem friendly enough, but the freaking ATM is completely unresponsive. Adding to the other awful reviews, I state here for the record that this location, as it is, is USELESS. Why bother paying electricity for this dump? If you can't maintain a proper business, just close. We may miss you, but we'll get over it.
  • RP
    Rafael Páez
    Apr 25, 2024
    5.0
    I had a great experience here. The manager was very nice and helpful.
  • SC
    Susie Cox
    Feb 22, 2023
    1.0
    I have been a BB&T customer ever since I moved to North Carolina 10 years ago, and it has been an excellent institution....up until recently, that is. I have become increasingly frustrated with this bank's "updates" to their automated telephone system. They have recently made changes so that my personal information can be used. NOT A GOOD IDEA! I called to get my bank balance, and was unable to, because the bank was closed. RETURN TO THE OLD AUTOMATED FORMAT!! It worked fine! This "new" format sucks! I'm looking around for a new financial institution!!
  • GD
    Grape Drank
    Jan 13, 2023
    1.0
    (Been with BB&T for over 10 years) Between this branch and two others. They have completely burned me multiple times between my accounts and family accounts. I'll never bank with them again. They've done nothing but gone downhill since their merger of BB&T/Suntrust. Here's is a quick summary of why and this has been only the past 2 years: - Wait time in lobby is always 1hr + with very few customers and only 2-3 tellers. - Requested to closed account and was handed all cash when I requested a check... then gave me some long winded excuse as to why they couldn't fix their mistake. - Wired money to another account and the teller wired MORE money than what was requested, which opened credit as "overdraft protection" on a deceased person's account. - Misdirection of cancellation of security boxes. (Do this. No, that person was wrong. You have to do this. *After 8hrs driving to retrieve items as directed* Actually, no that's still wrong and we can't help you... No, we can't put that in writing.) NEVER will I bank with them again. I warn every person who asks for suggestions.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.