Truist

2.2
33 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
105 AVERY AVE, MORGANTON, NC
28655, United States

Hours

Reviews

2.2
33 reviews
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18
  • SD
    Sarah D.
    2 days ago
    5.0
    Made an appointment to get on my husband’s bank account and figure out my new car loan. Ian was very nice, professional, and helpful! In and out really quickly and he explained everything in detail for me to understand. Clean environment and nice inside and outside.
  • DD
    David Deal
    Aug 25, 2025
    2.0
    Ridiculous line one teller
  • JF
    J Freed
    Nov 12, 2022
    2.0
    Trust is a step in the wrong direction. Bigger bank + worse service. Can't easily find info on wire charges. Can't reach anyone when you call. Fees way higher than credit unions. If you bank here, get a person, get their card, direct line.
  • DB
    Debbie Brown
    Nov 4, 2022
    1.0
    Spent over 40 minutes at the drive thru with one vehicle in the line in front of me. 25 minutes was spent trying to get a cash withdrawal. If you have lots of time to waste then this is the bank for you.
  • RC
    Robert Chapman
    Sep 24, 2019
    1.0
    I do believe this combination of the two banks has to help. But I am for sure going to close my account on suntrust side. When you call customer service you get told 2 different things by 2 different people. When you cash a check doesnt matter if it's a SunTrust check or not you cant get your money till the next day? That's ludicrous if I wanted to wait for my money to be in my account then I would have waited to cash the check. What if you are like most Americans and live paycheck to paycheck with just slightly a little over and you get paid on friday the payment for something is taken out on Friday because that is your payday? Well your payment will not go through or you are charged overdraft fees even though your money is in the bank just not in your account.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.