Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
2.7
15 reviews
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8
- CPClayton PerreyJan 24, 20241.0They really need to answer the phone! They route all important work through the branch - give you a heads up to call first to be sure you have what you need - then they don't answer the phone. It's poor customer service.
- EBEllen BrotzmanMar 31, 20234.0Mitch Norwood has gone above and beyond the call of duty to help us. He is great to work with.
- ITI. T.Feb 8, 20234.0The bank manager in Newport is a solid guy. He heiress me it when I genuinely thought it wouldn't happen. So thanks Mitchell. I do appreciate the honesty and help.
- LLLacolAug 6, 20221.0I literally dread having to go to the bank when making deposits for family members who bank with First Citizens. For over 10 years I have not had one positive experience here regarding the customer service.
- ASAlberta SkyMay 18, 20211.0When calling to find more information with a banking issue I had I was very rudely told that I knew nothing of the banking system, that she had been there for 18 years and knew it all. Instead of being able to receive the information I needed I was told she would not talk to me any longer and was hung up on. Now am unable to rectify my banking situation because someone seemed to be having a hard day. Was childish and unprofessional behaviour. Have been calling and leaving messages for days and have yet to receive a call back. Finally get thru to someone and am treated very poorly. 0/0 would NOT recommend. Terrible service and extremely unhelpful and rude employees.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank in Morehead City?
First Citizens Bank in Morehead City is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, the First Citizens Bank branch in Morehead City offers drive-through banking from 9:00 AM to 5:00 PM Monday through Friday, and it is closed on weekends.
Where is First Citizens Bank located in Morehead City?
First Citizens Bank is located at 3412 Bridges Street, Morehead City, NC 28557, United States.
What financial products are available at First Citizens Bank in Morehead City?
The bank offers a variety of financial products including Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
Does First Citizens Bank in Morehead City provide specialized services for businesses and mortgages?
Yes, they provide Mortgage Banker and Business Lender services to support home buyers and business customers.
How can I schedule an appointment at the First Citizens Bank location in Morehead City?
You can book an appointment online through their reservation system at https://outlook.office365.com/owa/calendar/MoreheadCityMain@firstcitizens.com/bookings/.
Is First Citizens Bank in Morehead City open on federal holidays?
The bank is closed on certain holidays including November 11, November 27, December 25, and January 1 as noted in their holiday hours.
Are there any hair salons near First Citizens Bank where I can get a haircut before or after my banking visit?
Yes, MoreHAIR City Salon and Relic Salon are nearby hair salons where customers can conveniently schedule hair appointments around their banking visit.
What post office locations are close to First Citizens Bank for mailing needs?
Nearby postal services include Mhc Post Office, United States Postal Service, and US Post Office, making it convenient for customers to handle banking and mailing in one trip.
Are there any wellness or spa services near First Citizens Bank for relaxation after a busy day?
Yes, there are several beauty and wellness options nearby such as Debbie Fisher's skin care services, Body Pleasing Spa, and Sheri Day Spa by the Sea for customers to unwind.