First National Bank

2.0
10 reviews

About

Bank
First National Bank (FNB) Plaza Drive provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Plaza Drive location today.

Location

First National Bank
520 E Plaza Dr, Mooresville, NC
28115, United States

Hours

Reviews

2.0
10 reviews
5 stars
2
4 stars
0
3 stars
1
2 stars
0
1 star
7
  • AD
    Amanda Dooley
    Oct 6, 2025
    1.0
    My husband and I have been banking with First National since relocating to North Carolina in 2022. We chose the bank for its small-town feel and the promise of a more personal approach to financial services. Unfortunately, over time, our experiences have led us to gradually move our deposits and accounts elsewhere. After today’s interaction, we have decided to close our account entirely. I regret not paying closer attention to the numerous negative reviews this branch has received. While the branch manager maintains a professional tone, her demeanor conveys a dismissive attitude that is both unhelpful and discouraging. When I voiced valid concerns, her response was to essentially agree with me on closing our account rather than addressing the issue. It’s disappointing to feel that customers of regular means are not valued or respected. Given that my husband also qualifies for more favorable banking benefits through his position in law enforcement, we will be taking our business elsewhere. I sincerely hope corporate leadership reevaluates the management at this branch for the sake of the everyday customer experience.
  • SC
    Sudan Coleman
    Oct 2, 2025
    5.0
    My parents have been going here for years and I've recently been going the last 2 or so years, I've dealt with 1-2 relationship bankers a few front tellers and I can tell you I've had a consistently great experience. I saw the current reviews and had to do a double take in disbelief! This location has been wonderful to my family and give me a local bank feel like you would get 30 years ago or at a credit union. Please don't let those other reviewers deter you, take it from me.
  • JM
    Jan Milos
    May 10, 2024
    1.0
    Totally wrong.
  • TT
    Tee Taylor
    Jun 14, 2017
    1.0
    Not sure what's going on with this bank. However, went into this bank to open a business account and was told I had the wrong LLC document received from the NC secretary of State which I had the correct document. After leaving we contacted the branch back and spoke to the manager of the branch and they was suppose to look into this matter and she never return my call so we took our business elsewhere. They just didn't know what type of deposit customer they lost! Investigate this bank before doing business with them.

Frequently Asked Questions About First National Bank

What are the regular operating hours of First National Bank in Mooresville, NC?

The bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does First National Bank offer drive-through services, and what are the hours?

Yes, drive-through services are available Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.