Truist

2.9
15 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
512 N HAYNE ST, MONROE, NC
28112, United States

Hours

Reviews

2.9
15 reviews
5 stars
6
4 stars
0
3 stars
2
2 stars
0
1 star
7
  • JH
    Joel H
    Sep 18, 2025
    5.0
    Went thru the drive thru. Put in card, got money, left. 10 out of 10 transaction.
  • JM
    Jerry Mills
    Jan 6, 2023
    5.0
    Quick
  • KS
    Karl Schmitt
    Sep 8, 2022
    3.0
    It is concerning to me of the mixed experience I have had at Truist downtown Monroe location. I understand and respect that an institution such as a bank has protocol and protective measures in place, for both the branch, its members, and outsiders. It is truly the employees who make a company. To the only two employees at this location that fully understand the value of customer care... Kerry and Teri, A BIG THANK YOU! This would be a stellar 5 Star Rating if it were these two running the place are both always a pleasure, greeting all of the customers with a smile and going above and beyond. Truist is lucky to have you both on the team.
  • SR
    Steven Rowell
    Feb 16, 2021
    1.0
    Dont go to this branch to do business and need to use the restroom the restroom police ( Kerry ) at the teller section won't allow it for a customer with a 4 year old. 😡
  • LC
    Lara C.
    Sep 24, 2019
    1.0
    Muy mal servicio al cliente. Vine a abrir una cuenta de cheques y al estar firmando los papeles Peggy Prince me aventaba todo, la pluma, los papeles todo. Parece que le hacen un favor a uno. Iré a otra sucursal. No regresaré.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.