Truist

3.7
13 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
791 E ROOSEVELT BLVD, MONROE, NC
28112, United States

Hours

Reviews

3.7
13 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • EK
    Ethan Kilby
    Oct 8, 2025
    5.0
    Had great service when I was there!
  • DB
    delbert blevins
    Sep 19, 2025
    5.0
    Awesome people.
  • YC
    Yamara Champion
    Jul 22, 2024
    1.0
    Terrible customer service. I went in to get my licensure application notarized. The notary Natalie tried to accuse me of having a fake ID. I could understand her trying to be cautious if I was handling money, but I wasn’t and the reason for her saying I had a fake ID was because she said the ID was thinner than IDs they made six years ago, it was completely ridiculous. Luckily for me I bank with another bank but I feel sorry for people who do not bang with another bank and she’s not trying to notarize their paperwork.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.