First Citizens Bank

4.1
13 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
2743 West Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.1
13 reviews
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  • DB
    D Brown
    Oct 17, 2025
    1.0
    Horrible customer service The women teller was rude Please be aware of this place
  • FR
    Francheska Robinson
    Sep 2, 2025
    1.0
    I stopped by today too withdraw 25.00 out my account at the window I waited almost 30 mins just for the teller too give me an envelope with 2.500 dollars out my account I asked her why she took that much out when I simply wrote down 25.00 she preceded too tell me if my account was and the red she wouldn’t gave it to me ????? I didn’t have time to get her name only cause I was and a rush to an important business meeting. I told her to put my money back and my account and give me what I wrote down on the slip she again told me the computer did the work . I have been banking with first citizen bank for years and has never had a problem ! She needs too be fired for discrimination or just wrote up she needs too learn that there are some successful African Americans and this world that actually work for there money .
  • CJ
    Crystal Jordan
    Aug 29, 2018
    5.0
    This is the best bank that I have ever had any dealings with! I love everyone there! Always willing to go out of their way to help anyone at anytime!
  • PP
    Pankaj Patel
    Jun 4, 2018
    5.0
    Great bank and Very helpful staff. Highly recommend to everyone!!

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Monroe?

First Citizens Bank in Monroe is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services and what are the hours?

Yes, drive-through services are available Monday through Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.