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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist branch at 1321 Matthews Township Pkwy?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Truist location?
Drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of financial products does Truist offer at this Matthews branch?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgage products, personal savings, small business banking, wealth management, and online and mobile banking services.
How can I open a new account with Truist?
You can open a new account online, by phone, or by visiting a branch in person. Opening online requires waiting a few days for your debit card and checks to arrive, but visiting a branch allows you to get a temporary debit card immediately. To open by phone, call 844-4TRUIST during business hours.
How do I activate my debit card from Truist?
You can activate your debit card online to make digital purchases or in-person payments linked to your checking account.
What services does this Truist location provide?
This Truist branch offers deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international retail and wire services, leasing services by appointment, cash management by appointment, and foreign currency exchange.
Are there any dining options near the Truist Matthews branch?
Yes, LongHorn Steakhouse is a nearby restaurant where you can enjoy a meal before or after visiting Truist.
Is there a pharmacy near Truist where I can fill prescriptions conveniently?
Yes, there is a CVS Pharmacy and a MinuteClinic at CVS near Truist, providing both pharmacy and basic clinic services nearby for your convenience.
Can I find medical services close to the Truist Matthews branch?
Yes, several health facilities including Carolinas Imaging Services Matthews, Charlotte Radiology, and multiple doctors’ offices such as Karriker Charlotte MD and Novant Health are located nearby for medical needs.
How can nearby businesses and services enhance my visit to Truist in Matthews?
Nearby services such as UPS Access Point for shipping, Phoenix Quality Rentals for party supplies, and various medical providers allow you to conveniently handle multiple errands in one trip when visiting Truist.