Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist Matthews branch's regular operating hours?
The branch is open only on Thursdays from 10:00 AM to 1:00 PM and closed the rest of the week.
Is there a drive-through service available at the Truist Matthews branch?
No, the drive-through service is closed every day of the week at this location.
What types of banking products does Truist Matthews offer?
Truist Matthews offers checking, commercial banking, credit cards, loans, mortgage services, online & mobile banking, personal savings, small business banking, and wealth management.
How can I open a new account with Truist?
You can open an account online, by phone, or at a branch during business hours. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases.
Can I make deposit transactions and get loans at this Truist location?
Yes, this branch provides deposit transactions, various loan options including retail and business loans, mortgage loans, and credit cards among other services.
What nearby retirement homes are located around Truist Matthews branch?
Nearby retirement homes include Matthews Glen - Acts Retirement, Plantation Estates, Carrington Place Rehabilitation & Living Center, and Matthews Health & Rehab Center, which might be useful for clients or visitors associated with elder care.
Are there other banks near the Truist Matthews branch?
Yes, BB&T is another bank located nearby, providing additional banking options in the area.
What community or religious organizations are close to Truist Matthews that customers might visit?
Nearby community and religious organizations include Christ Covenant Church, Iglesia Cristiana Vive Charlotte, Covenant Day School, and Trail Life Troop NC0413, offering spiritual and community engagement opportunities.
Where can I download the Truist mobile app to manage my accounts?
You can download the Truist mobile app for Android from the Google Play Store and for iOS from the Apple App Store.