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At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What types of accounts does Truist offer?
Truist offers checking and savings accounts to meet your financial needs, providing options for daily transactions and savings goals.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) must be opened in a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making purchases and payments using your checking account funds.
What are Truist's hours of operation?
Truist is open on Thursdays from 10:00 AM to 1:00 PM. The branch is closed on all other days.
Where is the Truist branch located in Matthews, NC?
The Truist branch is located at 733 Plantation Estates Drive, Matthews, NC 28105.
What banking products and services does Truist provide?
Truist offers products like checking, credit cards, loans, mortgages, personal savings, small business banking, and wealth management, along with services including deposit transactions, loans, insurance, investment services, trust services, foreign currency exchange, and more.
Can I schedule an appointment at Truist?
Yes, you can schedule an appointment online via Truist's reservation site to access personalized banking services.
What nearby banks can I find close to Truist in Matthews?
You can find the BB&T bank nearby, which provides additional banking options in the Matthews area.
Are there retirement homes near the Truist branch?
Yes, Plantation Estates, Matthews Glen - Acts Retirement, Carrington Place Rehabilitation & Living Center, and Matthews Health & Rehab Center are nearby, making Truist convenient for residents or visitors requiring financial services.
What community and religious organizations are near Truist?
Nearby community and religious organizations include Covenant Day School, CCYM, Trail Life Troop Nc0413, Iglesia Cristiana Vive Charlotte, Christ Covenant Church, Campus Outreach Charlotte, and 801 South, which may be of interest before or after your visit to Truist.