Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
32 reviews
5 stars
17
4 stars
3
3 stars0
2 stars
2
1 star
10
- JRJoellen Reichenbach3 days ago5.0Why do I love banking here, no matter where I travel I can do a deposit. Drive thru perfect. Thanks for working and being open. (From a non-local business and personal client) keep up the good work.
- PMPeter MoktanOct 29, 20255.0The tellers are very quick and professional. It's convenient that they usually have 3 tellers working, unlike other branches with only one employee.
- MMMustbelijSep 29, 20251.0Fire Ariana M. Perry, she doesn’t know how to do her job correctly she used two different inks on my notary title and stamped it in the wrong place now I can’t sell my car 😂
- DWDoug WilliamsSep 25, 20255.0We received wonderful help from Mrs.Hennessey and Nive Hughes when our account was compromised. Their professionalism and kindness is remembered. We are long time customers for this very reason.
- CFCameron FosterSep 10, 20255.0Hunter was absolutely amazing! Helped me open my first bank account! Highly recommend.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
When is the drive-through service available at Truist?
Drive-through hours are Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online applications take a few days for debit cards and checks to arrive by mail, but visiting a branch provides a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your debit card online to start using it for digital purchases and in-person payments linked to your checking account.
What types of products and services does Truist offer?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Where is the Truist branch located?
The branch is located at 1321 Matthews Township Parkway, Matthews, NC 28105, USA.
Are there any nearby pharmacies close to the Truist branch?
Yes, CVS Pharmacy and MinuteClinic at CVS are nearby providing convenient options for your health and wellness needs around the bank visit.
What dining options are available near the Truist branch?
LongHorn Steakhouse is located nearby, offering a great place to enjoy a meal before or after your visit to the bank.
Are there medical services accessible near the Truist Matthews branch?
Yes, several medical facilities are nearby including Carolinas Imaging Services Matthews, Charlotte Radiology, and Atrium Health Physical Therapy Matthews for your healthcare needs.
How can nearby places assist with services related to Truist banking?
The UPS Access Point nearby can help with courier and shipping needs, and CVS Pharmacy offers essential products, making them convenient stops when visiting Truist for banking services.