A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Worst branch ever. Never heard someone tell a member to Google how to establish credit! If a member ask you for help. It’s your job to assist. There is never a miscommunication on Google! our family has been with credit union for generations and this branch is horrible!
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees' Credit Union and who does it serve?
State Employees' Credit Union (SECU) is a not-for-profit financial cooperative owned by its members, serving employees of the State of North Carolina and their families with various consumer financial services for over 80 years.
Where is the State Employees' Credit Union branch in Matthews located?
The branch is located at 1825 Matthews Township Pkwy, Matthews, NC 28105, USA.
What are the operating hours for SECU in Matthews?
The Matthews SECU branch is open Monday through Friday from 8:30 AM to 5:30 PM, and closed on Saturdays and Sundays.
Is the Matthews branch of SECU open on major holidays?
No, the Matthews SECU branch is closed on major holidays including November 27-28, December 24-25, and January 1.
What financial products does SECU offer at the Matthews location?
SECU offers checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOCs, refinancing, special mortgage programs, auto and personal loans, as well as auto, home, and life insurance.
Does the Matthews SECU branch provide any specialized services?
Yes, the branch offers services such as foreign currency exchange, notary, safe deposit box access, savings bonds, and coin redemption.
How can customers contact the Matthews SECU branch?
Customers can call the main phone number at +1 704-849-8458 or email matthews@ncsecu.org for inquiries.
Is the Matthews SECU branch accessible for people with disabilities?
Yes, the branch has a wheelchair accessible entrance and parking available.
What nearby ATM options are available for SECU customers?
Near the Matthews branch, customers can find the CashPoints® ATM and the First National Bank ATM for convenient cash withdrawals.
What nearby dining options can customers enjoy before or after visiting SECU in Matthews?
Customers can visit nearby restaurants such as ZENSHI Handcrafted Sushi, Bruegger's Bagels, Jersey Mike's Subs, Chipotle Mexican Grill, Panera Bread, and Starbucks for a variety of meal options.
Are there any nearby services for health and wellness around the Matthews SECU branch?
Yes, nearby you can find Accuvision Eye Care OD, Massage Heights Matthews Festival, Balanced Body Center, Aqua-Tots Swim Schools, and UrgentVet for various health and wellness needs.