Truist

2.0
25 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2700 N ELM ST, LUMBERTON, NC
28358, United States

Hours

Reviews

2.0
25 reviews
5 stars
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4 stars
1
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2
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1 star
16
  • NB
    Nick Burns
    May 17, 2025
    1.0
    Can not withdraw any cash from the ATM
  • KN
    Krystal Nelms
    May 12, 2025
    1.0
    Changed my account to bright checking account without my consent.So I pulled all my money out. Now you don’t have any in there. How did that work for you!
  • PW
    Patty Williams
    Sep 3, 2021
    1.0
    Worst customer service EVER. Four (4) drive - throughs open, being handled by one (1) employee. Forced to wait in line over an hour until my it was my turn to deposit a check. Hire more employees or watch your customer base transfer to a bank that cares!!!!
  • CH
    Casey Haggins
    Jul 6, 2021
    1.0
    The worst bank in history. Everyone there should be FIRED!!!!! Customer service is terrible. I would not hire any individual if there resume has this bank on it.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.