Truist

3.0
12 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6454 SHALLOWFORD RD, LEWISVILLE, NC
27023, United States

Hours

Reviews

3.0
12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • LM
    Luke Mellish
    Aug 9, 2024
    5.0
    Jesse was super helpful and kind. We came in on a Friday afternoon and were helped immediately with everything that we needed.
  • JS
    Jim Stroud
    Jul 1, 2024
    1.0
    Slow, slow, slow. Only 1 teller... Also this branch is in a terrible location to access and leave. I waited in line at the drive-thru for 10 min and the line didn't move. I then parked and went inside and there were 3 people in line there. So I left, then came back an hour later. Teller told me at the drive thru, it's going to be several min. because there were others in front of me inside....i switched to Truist, BB&T at the time, due it being a convenient location in Lewsiville. Why keep this branch open, if you can't staff it adequately? It's always slow and understaffed. I'll do my banking elsewhere and online.
  • SW
    Sandra Wells
    Nov 5, 2020
    1.0
    Never enough staff to take care of customers. Love BB &T just not this location. Won’t be back.
  • WP
    William Powell
    Sep 14, 2020
    1.0
    There is zero customer service for anyone under the age of 40 or even if you look young. Also the rates and fees of everything, your better off banking with literally anyone else.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.