Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
12 reviews
5 stars
6
4 stars0
3 stars0
2 stars0
1 star
6
- JSJim StroudJul 1, 20241.0Slow, slow, slow. Only 1 teller... Also this branch is in a terrible location to access and leave. I waited in line at the drive-thru for 10 min and the line didn't move. I then parked and went inside and there were 3 people in line there. So I left, then came back an hour later. Teller told me at the drive thru, it's going to be several min. because there were others in front of me inside....i switched to Truist, BB&T at the time, due it being a convenient location in Lewsiville. Why keep this branch open, if you can't staff it adequately? It's always slow and understaffed. I'll do my banking elsewhere and online.
- JTJennifer TaylorApr 15, 20241.0I came into the bank to do a withdrawal and I asked Tomas to give me a bank card. Tomas replied with, "being that my line is long and I'm the only person working at this location currently. He said if you don't mind asking the Branch manager to do it. I said fine no problem. I stepped to the Manager door and asked him if there was a ledger to sign in on, he replied with" I'll be with you right away, I'm closing out of this" I took a seat in the lobby, as soon as I took the seat a man came in and started talking about an issue he was having with his car loan payment. The manager had him come in his office and take a seat and he begun to assist him, never asking for a moment did I mind, or he'll be with me, nothing. It was rude, lack of leadership skills, no customer service skills, disrespectful and totally unprofessional. and waited. Needless to say, I will never ask of anything of him. I will take care of my transactions, which is going to be short lived. I refuse to have my money in a place that they treat you like crap. He didn't give the same answer/response he gave me. Things that's obvious need not be explained
- LWLiz WinterJul 11, 20231.0Bad location , slow service
- CPcorey pendergrassMay 18, 20225.0Always a pleasure to do banking at this branch! Thanks for keeping track for me. Whatever you’re paying Ann, double it.
- CGChris GuyerSep 14, 20175.0Great help always nice
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Lewisville?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the regular business hours for Truist in Lewisville?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
Can I open a checking or savings account at Truist Lewisville branch?
Yes, you can open checking and savings accounts to manage your daily transactions and save money for your goals or emergencies.
What are the ways to open a new account at Truist?
You can open an account online, by phone, or in person at the branch. Opening in the branch allows you to receive a temporary debit card immediately. CDs require branch visits to open.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital purchases and in-person payments.
What types of banking products and services does Truist offer?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and online & mobile banking.
What is the address and main phone number of the Truist branch in Lewisville?
The branch is located at 6454 Shallowford Rd, Lewisville, NC 27023. The main phone number is +1 336-945-3795.
Are there any nearby banks or ATMs close to the Truist Lewisville branch?
Yes, nearby you can find a BB&T ATM and a Wells Fargo Bank with ATM services, which might be convenient for additional banking or ATM needs.
What local attractions or places of interest are near the Truist branch that customers might visit?
Visitors might enjoy the Shallow Ford State Historic Site, Habatat Galleries art gallery, or the Lewisville Branch Library before or after their banking visit.
Are there dining or coffee options near Truist Lewisville branch for customers to visit?
Yes, nearby dining options include Pig -n Out- Barbecue and Great Wagon Road Coffee, which are convenient spots for a meal or a coffee break.