Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
42 reviews
5 stars
31
4 stars
2
3 stars0
2 stars
1
1 star
8
- BHBrooke HortonJun 26, 20251.0I do love the banking app and the bank overall. I had a very RUDE customer service experience at the Lenoir location on June 25th, 2025 in front of my 12 year old son. I came in to cash checks. The man didn’t seem like he wanted to help to begin with. I came in a little after 5:00. During the transaction, i misunderstood a question he asked about how I wanted my cash. No one has ever asked me what bills I wanted and has just always given me an envelope with bills of their choice. I had him repeat the question and the lean closer to my face and talked as slow as he possibly could with attitude as if I were slow. My 12 year old noticed how rude it was as well! It was very embarrassing for him to do that in front of people and his coworkers. The name plate appeared to be Craig, I think. I don’t remember the last name but he is the most rude person I have ever encountered. I wasn’t going to post, but it has bothered me since yesterday! Granite Falls and Hickory are always so nice! Go there instead if you possibly can!
- MHMakaela HeltonNov 1, 20232.0Two stars because Megan and Carol were amazing, but Justin was not. Very disrespectful and condescending when you call in to resolve and issue with your account. Wouldn’t let me finish a sentence before interrupting me. Kept interrupting me. And when I finally stepped up and said “I’m not done talking”, he hangs up the phone and refuses to answer. Instead Tucker answered the phone and didn’t want to transfer me to a supervisor at first. Megan was able to answer all of my questions, and I appreciate and commend her for that. Seems like Justin needs to find a new place of work if he can’t handle solving basic account issues.
- LNlaxmishankar nagarAug 13, 20165.0Rundi, madya pradesh, India rundee
Frequently Asked Questions About State Employees’ Credit Union
What is the address of the State Employees’ Credit Union branch in Lenoir, NC?
The State Employees’ Credit Union branch is located at 503 Wilkesboro Blvd NE, Lenoir, NC 28645, USA.
What are the regular operating hours for the State Employees’ Credit Union in Lenoir?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the Lenoir SECU branch open on major holidays?
The branch is closed on major holidays including November 27 and 28, December 24 and 25, and January 1.
What types of financial products does State Employees’ Credit Union offer?
They offer checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages including special programs, auto and personal loans, and insurance products such as auto, home, and life insurance.
What additional financial services are available at this SECU branch?
Services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
How can I contact the State Employees’ Credit Union in Lenoir?
You can call them at +1 828-754-2105 or email lenoir@ncsecu.org.
Does the SECU branch in Lenoir have facilities accessible for people with disabilities?
Yes, the branch has a wheelchair-accessible entrance and parking.
What nearby places can I visit for refreshments before or after visiting SECU?
You can visit Dunkin' Donuts for coffee and snacks or Domino's Pizza for a meal nearby.
Are there convenient nearby places to access cash around the SECU branch?
Yes, there are CashPoints® ATM and LibertyX Bitcoin ATM located near the branch for convenient cash access.
What automotive-related services are available near the State Employees’ Credit Union in Lenoir?
Nearby automotive services include Wilcohess gas station, Norman Enterprises Auto Care for repairs, several car dealerships like Hibriten Auto Mart and First Place Ford Lincoln, and auto repair shops such as A&R Automotive and Signature Speed.