Truist

Reviews

• GG

  Gabi

  Oct 17, 2025
  1.0
  Fuel el peor servicio qué he resivido en mucho tiempo
• TP

  Trevor Penick

  Jul 28, 2025
  1.0
  Don’t waste your time. Stood at counter for over an hour to get two certified checks printed nobody knows what’s going on or how to do anything efficiently. go to another location?
• CC

  Caleb

  Jul 3, 2025
  1.0
  They won’t let a fourteen year old open a savings account even though other banks and even the other truist branch nearby would. They also said he couldn’t deposit his checks but Wells Fargo and the other truist branch would
• MW

  Matt W1233456789

  May 21, 2020
  2.0
  I opened a regular checking account here a little over a year ago after moving to Leland/BF sinceneither of my two banks (Capitol One and a fairly large Credit Union) have branches in the Wilmington area. Pro's - Convenient Location (for me anyway). - Manger and counter person were nice and efficient when I opened my account at the Leland/Villages about a year ago. (Not sure if they are still there). Con's - They do not provide notary service for legal documents is what I was told (but there isn't much else that's needs a notary, so basically no notary). That is what I told when I opened my account, I think they said they used to notarize documents but don't anymore. I don't know if this is common to all BB&T (now Truist) branches or just this one. - Images of checks I write are not available on the website (only says check# and amount). This shocked me (and let me to write this review), as I recently needed to see a check from a year ago to get the name of the company I wrote the check to. All I could dee for the few checks I had written here was the check# and the amount. Both my other ban and CU provide hotlinks to see images of both sides of checks I write after they are cashed. - Minimum required average monthly balance is fairly high to avoid fees ($1500 for most, $1000 for seniors). This can be avoided by making this by making BB&T "more or less" your primary bank by having some number of monthly recurring deposits and/or deposits (e.g. pay check deposit, SS deposit, investment disbursements....bill payments, ). I can remember the specifics on what is required to avoid fees without keeping a significant amount of $'s in. Unknowns: - How the creation of Truist will change things (better? worse? the same?) - Other services (Loans, Investment services, insurance...) I just took a very quick look and it seemed like my current bank, CU, and brokerage firms were better. Summary: Not on my my critical list, but I plan to close-out my account before year end. I can cash the three or four paper checks I get each year with phone app at either CapOne or my FCU. For a no fee convenient ATM machine for cash, I'll have to figure that out. Maybe a "less convenient" CapOne kiosk, or open a CU account at somewhere around here.

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