Truist

2.4
34 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1220 DICKINSON DR, LELAND, NC
28451, United States

Hours

Reviews

2.4
34 reviews
5 stars
9
4 stars
3
3 stars
1
2 stars
1
1 star
20
  • GD
    Genna Damuth
    Dec 19, 2025
    1.0
    They never have enough people working. This past year coming here for my work is ridiculous. Workers are great it's the time that you have to wait in line for banking. Lately it's seems the drive thru is more important then the people standing in line. I can't get change thru the window. Since the management change it's been very annoying. People should not have to wait as long as they do to be waited on. I feel for the employees.
  • LL
    Leslie
    Dec 2, 2025
    1.0
    Absolutely useless since they put in the new atms. This one never works. Constantly having error messages, refusing to accept cash. Most often it will say it can not deposit or withdrawal cash until you get to the exact screen, even though it's open and running when you pull up. Put the old machines back at this point.
  • GG
    Gabi
    Oct 17, 2025
    1.0
    Fuel el peor servicio qué he resivido en mucho tiempo
  • TP
    Trevor Penick
    Jul 28, 2025
    1.0
    Don’t waste your time. Stood at counter for over an hour to get two certified checks printed nobody knows what’s going on or how to do anything efficiently. go to another location?
  • BR
    Bill Reichert
    Jan 31, 2025
    1.0
    I have been trying to open a private client account. I went to the branch in Brunswick Forest and met with banker. I believe his name was Vic. He

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.